Mackenzie Stadler Email & Phone Number

United States

• Received inbound faxes/portal request for inpatient hospital services (SNF, Rehab,and LTACH)and behavioral health services(Inpatient psych, Detox, InpatientRehabilitation, and RTC).• Reviewed, audited and edited for accuracy before sending the case to clinicians forreview.•Verified eligibility of benefits (Systems: Facets, JIVA, FEP Direct, VITALS, PointClick Care)• Managed peer to peer scheduling for entire inpatient and behavioral healthdepartment, which included 8 doctors calendars.• Knowledge of ICD-10 codes, data entry, and DRG related codes.• Fluent in Facets, Jiva, Microsoft Programs, Outlook, Excel, scheduling• Knowledge of CPT codes for both medical and behavioral health related services andprocedures.

• Received inbound calls from providers to verify approved/ denied authorizations.• Checked CPT codes for providers to inform whether prior authorization was required• Provided exceptional customer service and communication to providers to ensurequestions were answered thoroughly and timely.

Redmond, Oregon, United States

• Provided personalized care and assistance to 30+ elderly residents, ensuring their physical and emotional well-being.• Developed and implemented care plans tailored to individual resident needs, including medication management, daily activities, and personal hygiene.• Monitored and documented resident health and behavior, communicating effectively with healthcare providers and family members.• Fostered a supportive and compassionate atmosphere, promoting resident dignity, independence, and quality of life.