Mackenzie Wangenstein Email & Phone Number

St. Louis, Mo, Us

Portland, Oregon, Us

Canberra, Australian Capital Territory, Au

My role is centered on optimizing data and infrastructure processes to support FLINTpro in helping customers maximize nature impact and reduce climate risk. I excel in collaborative environments, utilizing my expertise in infrastructure management, API development, agile practices, team leadership, testing, and observability to drive impactful results.➤ Infrastructure, Data Lifecycle, and API Management Specialist- Alerting and Monitoring: Planned, executed, & Trained on Prometheus/GCP Monitoring integrations for Go, Python, and C++ workloads, enhancing system reliability.- GCP Spend Management: Managed GCP spend & billing reports, ensuring cost-effective use of cloud resources.- Scaling & CI/CD: Enhanced CI/CD pipelines and testing protocols to support robust, scalable infrastructure.- API Development: Designed, implemented, tested, maintained, and retired frontend & backend APIs. Co-designed Spatial Temporal Asset Catalogs (STAC) for metadata & data asset management.- Microservice to Monolith Migration: Co-led a strategic migration from microservices to a monolithic architecture for 13 backend APIs, reducing cognitive load & operational toil for smaller teams.➤ Roadmap Planning, Team Management, and Agile Management- Roadmap Planning: Led Q1 and Q2 infrastructure roadmap planning, aligning with business goals & technical needs. Contributed to Q3 roadmap planning for RegIQ, Data Catalog, Jupyter Hub, & internal toolkits.- Team Leadership: Conducted 1:1s with 4 team members, managed sprint planning, retrospectives, & minutes for the engineering team.- Knowledge Program Establishment: Initiated an AI Study Hall and biweekly dev discussions to promote technical discussions, best practices, visibility of work, & addressing blockers within the tech organization.➤ Skills & ToolsData Catalog, Automated Tests, GKE (Kubernetes), Postman, OpenAPI Specification, Postgres, MongoDB, BigQuery, GCS, Pub/Sub, Looker, Knowledge Base, Jira, GCP, & GitHub Admin.

Portland, Oregon, Us

Seasoned software engineer with extensive experience in platform engineering, feature development, and incident management. Skilled in stabilizing distributed systems, ensuring compliance, and reducing team cognitive load. Known for innovative contributions and leadership in enhancing company culture and employee engagement.➤ Cloud Engineering- Managed cloud infrastructure supporting over 4 billion messages daily.- Led SMS platform stabilization, resolving issues with dropped sends and compliance. Acted as SMS subject matter expert to drive feature development, training, and documentation, boosting customer retention and SMS channel growth.- Served as an SRE, focusing on reducing cognitive workload, enhancing system reliability, and managing critical incidents for improved system resilience.- Awarded the 2022 "Most Innovative" Shippie Award for contributions to platform reliability and company culture.- Implemented data lifecycle management strategies for efficient data storage and retrieval.- Supported the integration of Accengage’s segmentation system during the acquisition, ensuring seamless cross-system functionality.- Collaborated with product managers and team to design and implement new features managing the full feature lifecycle.➤ Dev Intern | Airship | 2017-2018 - Developed a black-box testing application providing coverage for core products like Push, In-App Automation, & SMS. The app. later served as an onboarding tool for new engineers.➤ Leadership & Community Involvement- Co-Committee Lead for Airship FM, an ERG supporting marginalized genders.- Managed a $1500 quarterly budget, enhanced employee engagement, & participated in Airship’s Management Training program.- Contributed to diversity and inclusion efforts, improving hiring processes & company culture.➤ Technical Skills- Languages: Java, Scala, SQL, Python- Specializations: SMS, Distributed Systems, Risk Management, System Reliability, On-Call Support, Cost Analysis, Design

Portland, Oregon, Us

Portland, Oregon, Us

Durham, Nc, Us

- Investigated biological systems for modeling.- Explored machine learning methods for pattern detection.- Contributed to existing research by expanding the ability for a pathogen detection biomedical sensor to identify unknown species through the introduction of new software components.- Relevant

- Bolstered developer’s confidence in platform product changes by designing and constructing a black-box test system.- Enhanced the customer product journey by identifying and reporting opportunities to improve public API documentation - Validated products and services met functionality requirements as outlined by customer facing documentation.-Design patterns and principles employed: Builder Design Pattern, Factory method Pattern, Single Responsibility Principle, Singleton pattern

Houston, Texas, Us

- Empowered developers to write tests with less mocking and fewer calls into production systems by extending the ability to easily spin up local instances of services under test.- Set the stage to easily enable versioning and hot-fixes for services hosted in deployment environments- Enhanced Evision's continuous delivery process and improved delivery pipeline maintainability.- Relevant tools: Docker, Vagrant, AWS ECR, Hashicorp Vault, Jenkins, Groovy, Python, Bash, Git- Experience with: RESTful API, Postman mock server, swagger-express-middleware

Portland, Oregon, Us

- Performed manual exploratory testing to explore product behavior, Identify edge use-cases, and to ensure product reliability. - Created and documented test cases and testing results- Identified, documented, and reported software bugs and critical issues- Ensured delivered code meet requirements as outlined by user stories- Guaranteed developer code was consistent with Multnomah County's Style guide prior to production releases- Participated in customer meetings to identify client needs and encapsulated customer requirements through use cases and customer stories documented in pivotal tracker. - Tools and Methodologies: Agile, API testing, SQL, Windows PowerShell scripting

Cupertino, California, Us

- Handled shipping and receiving for service parts and repairs. - Performed diagnostic tests on products to ensure repairs met Apple’s quality standards prior to customer release.- Promoted team understanding about new policies and procedures by searching through technical documentation and translating it to technicians in a manner consistent with a quality learning experience.- Demonstrated strong teamwork skills by promoting clear communication and feedback between team members and management. - Developed competencies to navigate difficult situations by engaging in conversations with customers about unexpected repair updates and cost estimation changes.

Cupertino, California, Us

- Repaired relationships between consumers and devices by identifying causes and providing solutions to technical problems.- Strengthened customer confidence by empowering customers with tools to troubleshooting devices and enhance independent technical learning experiences.- Demonstrated proficiency in building and sustaining positive relationships with customers and coworkers.- Contributed to fostering a positive work environment through the use of peer-to-peer feedback and team innovation.

Cupertino, California, Us

Sales, Customer Service

Dallas, Tx, Us

Retail Sales, Customer Service

Education record

Education record