Mackenzie Anderson Email & Phone Number

Responsibilities include building and maintaining relationships with clients, collaborating marketing strategy to assist with client growth and development, acting as a liaison between clients and internal teams. Managing client websites and content creation, digital marketing efforts, SEO optimization, business listing management, and analytics.

Responsibilities include: Maintaining clients and resolving highly escalated issues using problem solving skills, strategy and empathy. Advocating for customer needs and making positive business decisions in a fast paced environment. Regular written and verbal communication and collaboration with clients, senior management, legal teams, suppliers, logistics and the Better Business Bureau. Managing property damage, personal injury claims or any other major issues with discretion. Managing team data and statistics, mentoring, and performance management. Increasing customer loyalty and retention by analyzing customer feedback and implementing creative resolutions.

Responsibilities include: Managing 100+ specialized accounts on a monthly basis. Regular written and verbal communication with clients, senior management, vendors, and operations. Monitoring and maintaining customer relations and order processing. Coordinating large parcel freight logistics. Creating innovative, low cost solutions.

Orem, Ut

Responsibilities include: Guiding potential and existing customers to determine and fulfill all their purchase needs. Ensuring customer loyalty by providing exceptional customer service and upsetting items. Notate and keep records of all customer interactions. Maintain product knowledge and follow up with customers on potential sales or other issues.

Responsibilities include: maintaining employee scheduling (90+ employees), assisting in HR, purchasing and accounting departments, establishing organizational processes, planning and hosting company events, booking and advising in international travel, and employee expense reporting.

Is started out as a sales associate at Poco Loco and quickly learned the ropes and became very engrossed in the business. My tasks as the team sales manager and corporate supervisor included supervising all company employees, retail store management in multiple locations, customer relations, bookkeeping, marketing, inventory management, and maintaining daily company function. Coordinated management and retail service to over 200 swim teams nationally. I was very passionate about the business and the swim industry but after exhausting my promotion opportunities I felt it was time to move forward to the next step of my life.

Tasks included buying product and material from multiple vendors, attending trade shows, picking competitive swimwear, fashion swimwear, casual clothing, and footwear for each season, maintaining proper inventory levels, pricing strategies, and managing point of sale software.

Tasks included sales, product expertise, customer service, marketing, and inventory management, store design, window display and organization.