Mackenzie Moore Email and Phone Number
Mackenzie Moore work email
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Mackenzie Moore personal email
Technical writer with a marketing twist.
Open Dental Software
View- Website:
- opendental.com
- Employees:
- 115
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Technical WriterOpen Dental Software Oct 2021 - PresentWrite user-friendly manual documentation for use by a variety of audiences. Utilize job management software to track and document new features and software updates.Ensure documentation is accurate by working with engineers and other subject matter experts.Write informative blog posts and create supplemental graphics. Maintain and update listings for mobile apps, including graphics.Create educational materials including class outlines, PowerPoints, and handouts for internal training classes. Created and implemented an internal style guide to improve consistency and quality of documentation across customer-facing and internal platforms. Implemented a document management strategy to better handle updating and storing documents department wide. Create and update customer-facing documents following style guidelines and document management strategy.Create digital and physical marketing materials, including brochures.Review and edit documentation written by other teammates or departments.
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Marketing And Communications ManagerOpen Dental Software Jul 2024 - PresentCreated branding, including style and website for the company's on-site daycare. Manage online presence and online ads. Manage a team of employees with varying job responsibilities and positions. Support employees in reaching goals and deadlines.Manage online presence including, blog content, documentation, mass email notices, and app store listings. Process analytics and determine actionable items to improve growth.
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Support SupervisorOpen Dental Software May 2020 - Feb 2022Salem, Oregon, United StatesSupervised a team of between 10-12 technicians in a call center environment providing constructive feedback and coaching. I worked with team members to set and reach goals and ensure quality customer service. Served as an escalation resource for other technicians to assist with or take over more complex calls. Completed virtual and on-site customer trainings and in-person and virtual employee training classes.
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Software Support TechnicianOpen Dental Software Mar 2019 - May 2020Salem, Oregon, United StatesAssisted customers via phone and chat with software troubleshooting. Progressively gained responsibility as an escalation resource and assisted other technicians with more complex calls. Completed virtual customer trainings and in-person and virtual employee training classes.
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Real Estate BrokerBerkshire Hathaway Homeservices Real Estate Professionals Jan 2018 - Mar 2019Salem, Or -
Product Support Specialist IiiGarmin International Oct 2014 - Jan 2018Assisted customers via phone chat and email to troubleshoot devices. Trained employees on product lines, processes, and procedures. Completed market research projects.
Mackenzie Moore Skills
Mackenzie Moore Education Details
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Advertising
Frequently Asked Questions about Mackenzie Moore
What company does Mackenzie Moore work for?
Mackenzie Moore works for Open Dental Software
What is Mackenzie Moore's role at the current company?
Mackenzie Moore's current role is Marketing and Communications Manager.
What is Mackenzie Moore's email address?
Mackenzie Moore's email address is ma****@****min.com
What schools did Mackenzie Moore attend?
Mackenzie Moore attended University Of Oregon.
What are some of Mackenzie Moore's interests?
Mackenzie Moore has interest in Civil Rights And Social Action, Promotions, Music, Digital Photography, Strategy, Human Rights, Media Planning, Arts And Culture.
What skills is Mackenzie Moore known for?
Mackenzie Moore has skills like Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, Outlook, Time Management, Advertising, Indesign, Blogging, Strategy, Digital Photography, Photoshop.
Who are Mackenzie Moore's colleagues?
Mackenzie Moore's colleagues are Katrina Carlson, James Pontius, Sanah Henrikson, Connor Richman, Ezequiel Sandoval, Evan Castaneda, Paul Ray.
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Mackenzie Moore
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