Mackenzie Gossard Email & Phone Number

Chicago, Il, Us

Chicago, Il, United States

-Analyze and revise any discrepancies that come up in reports, filings, or invoices -Update and maintain our filing platform, Inscipher, and any other internal systems containing filing statuses-Mentor new employees and conduct weekly 1:1’s with Junior team members -Manage the processing of filings, reports, and audits for 14 states, ensuring all deadlines are met -Communicate as needed with brokers, state reviewers and CSRs regarding any necessary inquiries on filings

Chicago, Illinois

-Processed new business, cancellation, and endorsement requests for policyholders-Evaluated policy coverages for errors before finalizing and delivering to the agent-Provided exceptional customer facing support to agents and carriers to ensure satisfaction of accounts -Obtained confirmation from retailers when accounts are bound-Assisted in training new employees to ensure team is consistent for timely success

-Traveled nationally every week assisting, auditing, and training franchise owners on corporate marketing strategies-Assisted in sales growth by using direct sales and interactive marketing methods to promote catering and delivery options-Completed daily reports that evaluated franchise operational errors

Bloomington/Normal, Illinois Area

• Assist with marketing and promotions for game day operations by developing partnership proposals and capturing pictures and videos at events • Utilize sales strategies, such as cold calling and speaking with parents at events, to recruit potential team members • Aided in the production of a promotional video for the game day box seat packages

• Promoted to Student Manager after four months as an Associate• Manage, train, and evaluate over 40 employees on proper food safety and handling practices• Ensure proper functioning and quality of products, freezers, refrigerators, and heating equipment• Operate and train employees on five cash management systems

Bloomington/Normal, Illinois Area

• Planned, promoted, and executed all events put on by the School of Communication including Family Day, Homecoming, the Awards and Scholarship Banquet, COM Week 2016 and monthly speakers• Contacted and collaborated with media outlets for promotional assistance to negotiate promotional opportunities• Organized applications for open positions within the School of Communication• Edited and updated all scholarship opportunities for current and incoming students

Bloomington/Normal, Illinois Area

Bloomington/Normal, Illinois Area

• Assisted in planning, coordinating, and executing weddings and other events• Marketed creative events through several social media outlets including Facebook, Instagram, Twitter and Pinterest • Researched and evaluated competitors to ensure quality of service• Created and designed a project to better advertise the company’s primary services and products

Mattoon, Il

• Enforced sanitation regulations concerning produce• Greeted and assisted customers, providing expertise on pricing, purchases, and products• Processed transactions quickly and efficiently while maintaining a friendly and cordial relationship with customers• Ensured old or expired produce was removed and discarded, then stocked and rotated incoming produce

Bloomington/Normal, Illinois Area

Interpersonal Communication

Activities and Societies: Epsilon Sigma Alpha National Society of Leadership and Success Event Management, Dining and Hospitality Advocacy.

Education record

Activities and Societies: Varsity Dance Team, Key Club