Mackenzie Hancin Email & Phone Number

Operations Support- ATS management (Greenhouse): Administer and execute Greenhouse changes/updates, ensuring optimal functionality for a seamless process- Support ticket management: Monitor and respond to requests related to system issues, Greenhouse requests, integration errors, user permissions, offer letter requests, etc., ensuring timely and effective resolutions - Requisition Creation: Facilitate the creation of requisitions, ensuring accuracy and completeness in the recruitment workflow - User Access Management: Manage user access permissions and roles within the recruiting systems to maintain at a security and system integrity - Build Cross Functional Partnerships: Partner with teams outside of Talent Acquisition to execute projects, complete audits, and ensure processes are up to date.- Documentation: Maintain comprehensive documentation for system configuration, processes snd troubleshooting procedures for efficient knowledge transfer and reference Programs Support- Collaborate on and contribute to projects and deliverables aimed at driving the global adoption of Talent Acquisition processes and principles

- Partner with a team of five recruiters to schedule over 30+ interviews and meetings a week in a timely manner. Specifically supporting marketing, legal, administrative and analyst roles - Communicate effectively with recruiters, hiring managers, administrative business partners, executives, and candidates to ensure no scheduling conflicts - Improve the recruiting process by engaging in committees to help streamline scheduling as well as help the overall candidate experience- Create onboarding documents to help with the onboarding of business recruiting coordinators - Assist with the formation of a social committee to create team unity within a virtual environment

- Collected On-boarding documents and maintained 100% compliance for national accounts including Google, Bank of America and Apple- Supported office account managers and recruiting managers - Planned and coordinated office events and celebrations- Updated and maintained daily, weekly and monthly reports using Tableau and internal dashboard tools

- Coordinate and organize club events, activities and camps- Oversee budgets and expense reports- Manage employees and their schedules- Stand as direct line of communication between club families and management - Create marketing flyers, brochures and pamphlets for events

Raleigh, Nc

• Assisted with club events for the youth and logistical tasks • Helped with planning youth events • Responsible for booking the tennis courts, selling merchandise, and organizing the shop

Wingate, Nc

• Coordinated and organized overnight summer camps• Assisted with basic administrative tasks• Ran social media accounts for the organization

• Counseled groups of high school students throughout the summer helping them gain practical business and leadership skills• Responsible for the students 24/7• Taught students the fundamentals of leadership and the free enterprise system

Bachelor Of Science - Bs, Parks, Recreation, And Tourism Management; Concentration In Program Management, Minor In Psychology, Senior

Activities and Societies: Delta Zeta Sorority, Student Event Planning Orgranization

High School Diploma

• Student Body Vice President • Beta Club President • Yearbook Editor