• Maximize revenue by analyzing market conditions to develop the best lanes and negotiate rates.• Manage breakdowns and repairs for a fleet of 50 trucks and trailers.• Managed Driver's KPIs (mileage, home-time, maintenance, and safety issues)• Monitored and communicated with Drivers to ensure delivery times were met.• Utilized McLeod, Motive, and Omnitracs to dispatch and track drivers.

• Collect department KPI data from various locations and create or update spreadsheets to track the performance of the department, staff, and teammates. Present results to the area business managers and offer recommendations for improvements. • Ensure inventory control needs are consistently met by improving and developing inventory management processes and procedures. • Research and monitor purchases to develop and adhere to the department budget. • Build professional relationships with vendors while continuously monitoring for cost-saving opportunities. • Work with each crew leader to ensure all safety requirements are met each month. • Take ownership of any administrative tasks that arise to ensure the departments run as smoothly as possible. • Assume the role of liaison between department teammates and administrative staff for any needs or questions they may have.• Assisted with a plant-wide inventory management project involving the transition between industrial vending machine suppliers. This involved researching and presenting qualitative and quantitative data comparisons, assisting with the transition rollout, participating in weekly meetings to iron out any issues, preparing the teammates for the change, and ensuring they knew that their voice was heard when they had concerns.• Managed a department-specific transition project between uniform suppliers. This included researching and presenting the quantitative and qualitative data to the department manager, preparing the entire department for the change by communicating the plan and getting feedback from all teammates and stakeholders, directing the rollout of the new uniforms, and staying in continuous communication with the vendor while ensuring all issues are handled in a timely manner. The project resulted in about a 25% cost reduction on uniform expenses.

• Planned, scheduled, and dispatched loads to ensure on time deliveries.• Tendered shipments to approved carriers and followed up to ensure on time delivery• Developed relationships with trucking companies to acquire long-term business commitments and desirable rates.• Streamlined material delivery processes which increased efficiency and reduced downtime.• Collaborated with team members to achieve target results.• Identified issues, analyzed information, and provided solutions to problems.• Established an improved shipment creation process that decreased loading times by more than 10% onaverage.

• Managed a fleet of over 20 drivers out of three different distribution facilities.• Managed Drivers KPIs (mileage, home-time, maintenance, and safety issues)• Planned all routes as per customer/company guidelines to ensure maximum efficiency and cost effectivenesswhile ensuring flawless execution of service• Coordinated back hauls to minimize empty miles. and maximize profitability.• Monitored and communicated with Drivers to ensure delivery times were met.• Communicated with customers to keep them informed of delivery ETA.• Worked closely with drivers and customers so that all concerns could be handled quickly and efficiently.

• Monitored the load boards and analyzed the market data to ensure optimum rate negotiation on the behalf of 15+owner operator truck drivers.• Monitored road conditions, weather reports, hours of service, and any other factors that could contribute todelivery issues.• Built strong relationships with each driver and earned their trust in my ability to maximize their profits andminimize empty miles and unnecessary downtime.• Developed relationships with drivers and served as their primary point of contact for all questions and issues• Issued shipping instructions and provided routing information to achieve on-time, accurate deliveries.• Manage Drivers KPIs (mileage, home-time, maintenance, and safety issues)• Met transportation service targets and delivered loads on time.• Monitored and reported on transportation costs and properly filed shipping documents.• Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes fordeliveries.• Was awarded “Drivers Choice Dispatcher” in our company competition.

• Worked directly with customers to find the best solution for their shipping needs.• Worked directly with drivers to build a trustworthy carrier base to surpass my customers' expectations.• Monitored and analyzed the transportation market at a local and national level.• Negotiated the best prices in relation to the current transportation market• Contacted existing customers and carriers to update accounts and confirm deals.

• Managed day-to-day business operations including billing, payables, record keeping, and ensuring legal compliancy.