Mackenzie Schmidt Email & Phone Number

Minneapolis, Minnesota, United States

- Develop Memorandum of Understanding for Employment & Career Supports (ECS) Collaborative- Champion collaboration among statewide service partners- Provide programmatic leadership across the ECS Collaborative- Liaison between ECS partners and the State of Minnesota Resettlement Programs Office (RPO)- Develop and implement agency-level programming alongside MCC managers and director- Perform outreach to external community partners

Minneapolis, Minnesota, United States

• Spearhead initiative to provide on-site, cost-free assistance with health insurance applications during RCA/SNAP interviews.• Facilitate understanding of the U.S. healthcare system and health insurance application, enrollment, and renewal procedures for non-citizen clientele.• Complete MNsure Assister certification and re-certification coursework and examinations.

Minneapolis, Minnesota, United States

• Administer RCA benefits monthly via MAXIS (the Minnesota state public assistance database) and systematize eligibility documents and client information in MAXIS, MRIS, and Filemaker.• Manage individual caseload of 100+ non-citizen clients enrolled in public assistance programs and correspond frequently with clients to ensure progress toward self-sufficiency.• Collect and budget client income information to ensure correct eligibility determination and benefit distribution in MAXIS.• Liaise between clients, seven Twin Cities metro counties, employment counselors, and other refugee service providers.• Compute regular reports to track client outcomes and fulfill reporting requirements.

Minneapolis, Minnesota, United States

• Performed interviews and processed intake assessments to determine client eligibility for Refugee Cash Assistance (RCA), the Supplemental Nutrition Assistance Program (SNAP), and other public assistance programs.• Managed individual caseload of 40+ non-citizen clients enrolled in public assistance programs and correspond frequently with clients to ensure progress toward self-sufficiency.• Liaised between clients, seven Twin Cities metro counties, employment counselors, and other refugee service providers.• Computed regular reports to track client outcomes and fulfill reporting requirements.

Remote

• Expanded and managed the firm’s digital presence in both administrative and copywriting capacities across multiple channels, including LinkedIn, Instagram, Facebook, and the firm website.• Conceptualized and authored quarterly client newsletters.• Collaborated and corresponded with contracted digital marketing agency to ensure marketing materials aligned with firm priorities.

Remote

• Coordinated time-sensitive case management tasks during period of staff turnover.• Maintained consistent information radiators to keep team updated on case progression.• Drafted formal, outward-facing case documents for discovery and litigation processes.• Organized client-firm communications, proceedings, and expenses through frequent communication with insurance agencies and medical providers.

Lincoln, Nebraska Area

• Organized client-firm communications, proceedings, and expenses through frequent communication with insurance agencies and medical providers.• Demonstrated ability to manage progressive administrative responsibilities and leadership opportunities.

Lincoln, Nebraska, United States

• Facilitated an efficient and interpersonal customer experience through extensive product knowledge. • Earned a food handler's certification to manage both kitchen operations and food and beverage preparation. • Operated customer transactions and reported daily store inventory and profits.

Lincoln, Nebraska, United States

• Recognized by upper management for surpassing monthly sales quotas and becoming the top part-time salesperson for the store's premium membership. • Created a personalized experience for store patrons, tailored custom recommendations based on clients' needs, and facilitated salon-client relations.• Initiated onboarding responsibilities to welcome team members and facilitate productivity.

Bachelor Of Arts - Ba, Political Science And Government

Activities and Societies: The Association of Students of the University of Nebraska (ASUN)• Majors in Political Science and Global Studies.

High School Diploma

Activities and Societies: Tri-M Music Honors Society, SNJ Singers Acapella Group, West in the Groove Show Choir, Uptown Girls Show Choir