People leader responsibility with direct supervision of Security & Controls Practitioner (SCP).Responsible for IT Security & Controls policies and procedures implemented within Ford Credit Europe.Leading control review processes and providing IT lead capacity to support internal/external audits.Reviewing and advising on IT aspects of regulatory responses (e.g. new regulations).Development and delivery of security & controls process related training to both IT and business teams.Contributing to cyber defence related process improvements and providing local representationwith Global security team and central Cyber Defence, includingattendance at monthly Security & Controls meetings and Quarterly Cyber Defence/Threat Intelligence meetings.

Public launch of Ford Money 11th April 2017

Business Intelligence & Reporting Systems subject matter expert supporting the analysis, design, and development capability within a global IT team.Driving the reporting solutions design, adoption and best practice to deliver robust and accurate reports in support of key business areas including Sales & Marketing, Corporate Risk Management, Accounting, and Management Information.

Renewals reporting – BI reporting subject matter expert leading the development of a suite of reports providing Sales & Marketing reports for 19 European locations across retail and wholesale contract renewalsFrench bank reporting - Project lead and lead analyst in migration of a standalone system into the corporate datacentres (architecture direction, requirements analysis, vendor liaison, security & controls management, implementation and support)Risk reporting – Lead in analysis and development of complex suite of reports providing Large Exposure and Financial Risk reporting (received nomination for the Ford Credit Excellence Award from business customer)Liquidity reporting – Delivered a saving of 0.5 heads per day through automation of core daily reporting

IT lead responsible for a team of 2 Salaried and 1 Agency employeesProject management, resource planning, workload management, appraisals and trainingChange control co-ordinator – 12 month role organising and running IT change control committee meetings for cross-functional European IT teams (support of release management & change control steering group)Supported introduction of Agile development methodology within the application portfolio

European liquidity monitoring – Provided reporting capability to support new regulatory requirements in a multi-phased project (user requirements analysis, data analysis, development, co-ordination and launch)SQL Server 2008 migration project - Advising direction and leading migration effort between European and US teams for 2 core applications from SQL Server 2005

IT Team Lead responsible for 1 Agency employeeEnsured 99.5% service levels across pan-European portfolio of approximately 20-30 applications supporting local banking and regulatory requirementsLed consolidation project for key UK bank reporting application from physical UK infrastructure to virtual US-based infrastructure (developing a more robust, fault-tolerant, and high-availability solution)Implement WebFOCUS reporting – migration from Business Objects reporting platform for daily and monthly reporting (business analysis, team training, report development and deployment). Completed project on time, despite significant technical issues, with a cost saving of 0.5m USD of the overall budget of 1.3m USD

Conducted proof of concept for replacement reporting software as subject matter expert (vendor site visits representing company as subject matter expert)Joint venture separation - Implemented new security model to support separation of reporting between locations (requirements analysis, development, deployment)

IT lead for Business Intelligence software major version upgrade (Business Objects) including requirements gathering, co-ordination of project and stakeholder liaison Report development and maintenance via gatekeeper process (full lifecycle deployments)6-Sigma Green Belt certified – Delivered a 70% reduction in user generated reporting as part of BI systems upgrade projectImproved month-end processing of the MIS application, reducing processing time by 42%.Root cause of MIS server issues identified. Implemented server reboots, and achieved SLA objective of 99.5% for the first time

Support and maintain reporting software (monthly & daily data provision)Report development and maintenance via gatekeeper processCo-ordinate server OS upgrades (5 servers over 3 environments) to maintain technology lifecycle standard

Undergraduate Industrial PlacementProvision of first and second level technical support within a major logistics development environmentMaintain asset database (New hires, leavers, desk moves, new purchases)Author and update procedural documentationProduction of monthly scorecard reports for helpdesk service level provisionControl of property passes and ensure return of assets via security team