Michael Ackerman Email & Phone Number

Florida, United States

Tampa, Florida, United States

Tampa, Florida, United States

Gainesville, Florida, United States

Collaborated with an executive team of 5 Tax Accountants, Branch Controller, and CFO within a specialty chemical supplier company, serving 4,000+ customers internationally. Conferred with the Finance, Accounting, Sales, and Customer Service departments to identify possible audit risk exposures company wide and increase corporate tax compliance. - Synthesized customer data for 8,000 exposures and consolidated data into categories based on the percentage of exposure liability and the location of the customer. Identified and prioritized accounts with exposures to ensure that customers with the greatest liability risk were contacted first. Reached out to over 3000 customers, by phone and email, to both inform them of the nature of their sales tax nexus and request tax exemption certificates from customers who qualified as exempt. Project efforts protected the company from increased liability in the future, reducing liability exposures by 48%. - Monitored project progress by detailing the results of each email and phone campaign, resulting in increased project efficiency. Presented project progress reports weekly to the CFO of the corporation and the Controller of the largest subsidiary, J. Tech Sales.

Gainesville, Florida

Oversaw a team of 2-4 Operations Associates in day-to-day operational tasks, such as equipment inventory inspections, facility safety inspections, customer service, and risk management training. Interacted with 100+ facility patrons daily to optimize customer service and fulfill customer assistance requests. - Within the first year of employment, was promoted from Operations Associate to Operations Supervisor. Selected as an Operations Supervisor based on job performance and accountability, inter-facility knowledge, supervisor recommendations, and rapport with Professional Staff. - Supported the Professional Staff and Development Team in fostering inclusion and collaboration across 5 RecSports departments, resulting in increased communication between departments and the creation of new fundraisers and programs supported by multiple departments. - Received First Aid/CPR/AED certification

Gainesville, Florida

Ensured the safety of patrons and operationally managed all three of the University of Florida's recreational facilities. - Handled customer interactions and complaints daily while upholding the values of RecSports. - Responsible for the renting in and out of equipment to patrons, as well as tracking inventory overnight and reporting any potential cracks. - Kept constant surveillance of the facilities and stayed situationally aware in case of the issuance of emergency code. - Diligently cleaned all facilities up to and above company standards.

Boca Raton, Florida, United States

Assisted the division’s A/R team in multiple summer-long projects focused on updating and approving revised credit terms for 800+ customers purchasing on credit. Analyzed up to 5,000 transactions from various accounts month-to-month to individually locate and diagnose abnormally high costs discovered in monthly reports. - Updated customer accounts when payments were received and informed upper management of potential uncollectable accounts, allowing the company to realize a 10% decrease in bad debt. Generated detailed Excel reports showing progress on the project and presented the information to the Accounting Manager and the Controller of the division. - Entered sales orders and contacted hundreds of customers and sales representatives to increase operational productivity by 15%.

Boca Raton, Fl

Assisted the division’s A/R team in multiple summer-long projects focused on updating and approving revised credit terms for 800+ customers purchasing on credit. Analyzed up to 5,000 transactions from various accounts month-to-month to individually locate and diagnose abnormally high costs discovered in monthly reports. - Updated customer accounts when payments were received and informed upper management of potential uncollectable accounts, allowing the company to realize a 10% decrease in bad debt. Generated detailed Excel reports showing progress on the project and presented the information to the Accounting Manager and the Controller of the division. - Entered sales orders and contacted hundreds of customers and sales representatives to increase operational productivity by 15%.

Master Of International Business

Bachelor Of Business Administration - Bba, Finance

Activities and Societies: Employer's Relations AmbassadorsDean’s List: Spring 2018, Fall 2018. GPA: 3.4

3.8

Activities and Societies: Varsity Football Captain, Accounting Manager of DECA, Treasurer of Habitat for Humanity, National Athletic Honor.