President - Former Owner
Arlington, Tx, Us
Successfully exited ISG Technologies by selling to a Private Equity group, Sole Source Capital, and their platform company, Supply Chain Services. ISG Technologies is a mobile technology managed services provider helping enterprise customers manage the life cycle of their mobile IT assets. ISG provides solution design, procurement, deployment, repair, software, telecom expense management, depot/advanced exchange, buyback, and recycling of new and used mobile technology.I believe our success was based on our core values of One Team, Customer Engagement, and Entrepreneurial Culture. These core values shaped our culture.HIGHLIGHTSAcquisitions: • Raised debt, equity, and mezzanine debt; hired a banker to negotiate the purchase of the companyOperations:• Created a Corporate Executive Team with existing team members to reimagine our GTM strategy• Created a bottoms-up quota to support our EBITDA targets• Redesigned and transformed internal and external sales organizationStrategic Planning:• Replaced Dir. of Operations with a Six Sigma veteran that drove efficiencies and change management• Hired a Chief People Officer to assist with upgrading all leadership roles • Started a managed services practice to drive recurring revenue in key markets• Developed a channel/partner sales strategy which led to 40% of new recurring revenue sales• Built a new IT team to completely re-write of our customer portal into a “single pain of glass”• Started a marketing team to support our digital GTM strategies, grow our brand, and support sales• Finance remapped the entire GL, provided business unit budgets, and increased profitability• Reorganized and grew sales and sales admin team that resulted in exponential growth in revenueExit:• Structured and empowered the executive team to take control of their departments• Hired a banker to assist in identifying likely acquirers• Negotiated an above market multiple on EBITDA cash deal and closed in four weeks post LOI
