Mack Heatherly Email & Phone Number

Rolling Meadows, Illinois, United States

Rolling Meadows, Illinois

-Reduced Cost of Poor Quality by 36% in FY2022. Achieved through continuous monitoring of non-conforming product and root cause analysis (8D, 5Why, Pareto) and collaboration with department supervisors and design & manufacturing engineers.-Responsible for the CMM team which encompassed first piece inspection and first article inspection per AS9102. Proficient with GD&T, calipers, micrometers, height gauges, pin gauges, FabriVision 2D flatbed scanner, & Zeiss Contura/G2 CMM machines.-Released Quality Alert Bulletins and trained operators on non-conforming items to reduce repeat issues. Interfaced with internal teams, suppliers and customers to lead defective product resolution with non-conformances (NCR).-Submitted Engineering Change Requests for any issues found with engineering drawings, materials, tooling, and/or processes.-Collins Aerospace Designated Quality Representative

New Florence, Missouri

• Conducted Time Study Projects (Excel for data collection) on internal and external processes of Stave Manufacturing Plant. • Shadowed Quality Control Managers and completed audits using SPC software. • Collaborated and toured all facilities of company to understand entire process and management hierarchy.• Applied Ergonomics to floor manual operators to optimize movement and remove strain.

Naperville, Illinois

• Monitored inventory control & supply levels for Doctors and Hygiene Assistants• Experience in e-commerce – conducted online business transactions for company equipment for sale at a competitive price• Market research project-Comfortable with Excel program to format a product list between two dental retailers to perform cost analysis • Dentrix-Dental Practice Management Software- Updated employee schedules and hours for entire 2018 business year• Marketing-went door to door in Naperville passing out fliers to various subdivisions• Installation-assisted in the interior renovation project at two separate locations (Naperville & Shorewood)

Greater Chicago Area

• Replaced and repaired technical equipment in schools and libraries all over Illinois

Evanston, Illinois

• Sold and Marketed packing materials for college students at Northwestern University

Bachelor Of Applied Science - Basc, Industrial Engineering, Senior

Activities and Societies: -Institute of Industrial and Systems Engineers (IISE) -Sigma Chi-Homecoming and Greek Week Dance Chairman.

Bachelor'S Degree, Industrial Engineering