Mackie Ringrose Email and Phone Number

• Deliver exceptional customer service by engaging with customers, assessing needs, and providing product education.• Ensure a seamless shopping experience through efficient transactions and support across in-store and omnichannel programs.• Address customer feedback and collaborated with leadership to resolve concerns and enhance satisfaction.

• Ensured the safety of pool users through proactively educating members of the public on the risks associated with swimming. • Collaborated with other lifeguards and at times lead those less experienced, to maintain high customer satisfaction.• Engaged in monthly CPR and AED training courses to uphold proficiency in both skills.

Worked with a team of students to analyse the business with regards to current operations and strategies, thus reaching an overall conclusion and providing crucial feedback, with suggestions as to future operating.

Analysed the current brand and marketing strategies and offered feedback, future recommendations, and a guide to implementing said recommendations.

• Developed and executed comprehensive marketing strategies for Superior Adventures/Intramurals• Created captivating content on various platforms to boost the promotion and increase engagement. • Utilised analytical skills to assess marketing performance, conduct market research, and extract actionable insights.

Worked as a building manager at the university wellness centre, providing distinguished facility management.o Lead a team of committed individuals, guiding them and fostering a positive company culture. o Financial oversight and concessions management throughout university sporting events; monitored and managed financial operations, ensuring optimal cash flow for university sporting events.o Established strong relationships with stakeholders and improved community engagement.