Janelle Mack Email & Phone Number

Prepares commercial & residential appraisals of the true market value of real property using generally accepted appraisal guidelines and practices; Studies building plans, information pertaining to sales, and specifications to obtain data regarding size, type of construction, and other factors which affect property value; Interviews taxpayers, provides information, and answers questions and complaints regarding assessments

Prepares appraisals of the true market value of real property using generally accepted appraisal guidelines and practices; Studies building plans, information pertaining to sales, and specifications to obtain data regarding size, type of construction, and other factors which affect property value; Interviews taxpayers, provides information, and answers questions and complaints regarding assessments

★ Appraiser Trainee State of Delaware ★ Actively pursuing licensing as a Certified General Appraiser

Conducts valuation hearings with property owners throughout Kent County, Delaware. Addresses property owner concerns while explaining the Kent County Reassessment Assesses subject comparable listings and dwelling data Trains colleagues on hearing procedures and protocols Experience working with building permits Develops vector strings to sketch buildings accurately

★ Conducts commercial real estate valuations Analyzes and verifies residential/agricultural property data to ensure the accuracy of property records; update information as necessary. Drive to property locations to physically examine buildings and property characteristics.★ Accurately measure and inspect the exterior of residential and agricultural buildings, recording property characteristics, square footage, angles, sketches, and dimensions on field documents and/or mobile devices.★ Capture clear digital images of properties and any specified parcel improvements, and maintain accurate production records to meet productivity targets.★ Effectively communicated with the public to share the purpose of our visit and address inquiries, including questions about the interior of the property; updated data on the physical condition of buildings.

★ Managed the day-to-day business operations, including recruitment, interviews, hiring,vendor relationships, community relationships and store maintenance ★ Awarded #1 in the company for achieving the most Frequent Jumper Card sales and for achieving the highest percentage of sales at +9.78%★ Top 3 in the company for Alex’s Lemonade Stand 2018 donation acquisitions

Silver Spring, Md

★ Developed and cultivated short and long-term relationships with students, faculty, parents, Universities, and Non-Profits.★ Worked as a facilitator, counselor, mediator, trainer, and life and professional coach to the YMCA leadership team★ Coached High School and Elementary students on the subjects of team building/work, conflict resolution,communication, customer service skills, selling behaviors, Math, and Reading★ Worked with team members to create a culture that is safe, and positive for students; Developed student action plans;★ Evaluated program effectiveness and outcomes; Provided organizational assistance/ coaching to YMCA Center Staff & Study Circles Office Staff★ Master of Ceremony for the AmeriCorps 2016 Graduation

Education/Development Intern (Jan 2015 – Apr 2015) • IRVINE NATURE CENTER Owings Mills, MDHuman Capital Consulting Center Administrative Professional Intern (Jun 2014 – Mar 2015) • GOVERNMENTACCOUNTABILITY OFFICE Washington, DCHuman Resource Intern (Mar 2014 – May 2014) || UNITED WAY OF DELAWARE, Wilmington, DelawareStore Manager (Oct 2013 - Jan 2014) || TALBOTS Christiana/ Greenville, DelawareCo-Manager (Jun 2013 - Oct 2013) || TALBOTS Christiana/ Greenville, DelawareAssistant Sales Manager (Aug 2011 – Jun 2013) || TALBOTS Christiana/ Greenville, DelawareProduct Manager (Jan 2011 – Aug 2011) || VICTORIA’S SECRET, Newark/Dover/Wilmington, DelawareCategory Manager/Supervisor/Sales Lead (Oct 2007 - Jan 2011) || VICTORIA’S SECRET, Newark/Dover/Wilmington,Delaware

Master Of Science (Ms), Administration Of Human Services

Activities and Societies: Rebuilding Together New Orleans

Bachelor Of Science (Bs), Psychology

Activities and Societies: Delta Epsilon Rho Honor Society