Ma. Clauden Atillo Email and Phone Number
I am well a hardworking individual who’s focus on details and one who can be counted to get the job done. With more than 12 years of work experience, I was able to familiarize working procedures and establish connections with different companies. But aside from that, my secretarial experience has brought me more confidence especially when I was working in Dubai for more than 4 years as an Executive Secretary. Furthermore, with my experience on to various types of jobs, I am sure, I am confident that ONE or MANY of this prestigious companies that I have had applied will surely give me a chance to show how I do my job, how I play as a team member, as an employee and how will I help my future employers & their company grow into bigger and brighter institution amongst other competitors.
Neo Global Solutions Inc
View- Website:
- neoglobalsolutions.com
- Employees:
- 21
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Operations ManagerNeo Global Solutions IncDapitan City, Zamboanga Peninsula, Ph -
Web Content Strategist / Business AdministratorNeo Global Solutions,Inc. May 2021 - PresentPhilippines* Monitor web traffic and engagement (e.g. conversions and bounce rates)*Coordinate with marketing and design teams to illustrate articles* Follow industry-related news and generate ideas around trending topics* Review and update published content as needed
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Business Marketing ManagerNeo Global Solutions,Inc. Jan 2021 - May 2021Dapitan, Zamboanga Peninsula, Philippines* Establishes marketing goals based on past performance and market forecasts* Works with marketing staff to develop detailed marketing plans for all media channels and sales teams* Manages all Social Media accounts to gain more prospected clients* Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects* Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings* Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback* Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
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Customer Service TrainerNeo Global Solutions,Inc. May 2016 - Mar 2021Dapitan, Zamboanga Peninsula, Philippines* Develop digital and print educational material through videos, powerpoint and manuals.* Organize classroom-style training about product features and escalation technique. * Conduct role-playing activities to develop interpersonal skills (e.g. negotiation and teamwork)* Identify individual and team skills gaps* Ensure new hires take on basic training courses, including communication and problem-solving skills* Discussing issues on how to handle irate customers* Liaise with team lead & managers for issues need to be escalated* Assess the impact of each educational course on staff performance and client satisfaction* Maintain updated records of training curricula and material
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Customer Service AgentNeo Global Solutions,Inc. May 2016 - Jul 2019Philippines* Greet customers warmly and ascertain problems or reason for calling.* Inputs and verifies the customer’s account.* Assist with placement of orders, alterations, cancellations and other special instructions.* Take payment information and other pertinent information such as addresses and phone numbers.* Answers questions and handles complaints about the products or the service. ∙ Handle product recalls and suggest solutions when a product malfunctions.* Attempt to persuade customers to reconsider cancellation and resolve customer complaints via module.
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Online English TeacherIcan English Jun 2014 - May 2016Davao City• Teaching correct usage of the English language in oral and written communication.• Educating students on proper spoken and written use of English to enhance their career options.• Exposing students to historical and contemporary literature in English. .• Teaching effective and retentive reading skills.• When teaching non-native English students, closely monitor their comprehension and usage progress.• If necessary, use alternative teaching strategies to help students progress and learn more effectively.• Establishing an environment that encourages students to learn, increases their interest in English and holds their attention in a fun and exciting fashion.• Completing all continuing education requirements associated with your position as an online English teacher -
Freelance Virtual AssistantN/A Feb 2013 - Jun 2014• Provides Social Media assistance, e.i. article, blog and video posting using WordPress which includes Social Site Bookmarking.• Arrange and create accounts to different clients unto different social media sites.• Setting up pages, establishing presence and building lists on the social networks relevant to your strategic objectives• Content curation of articles, videos and white papers that connect to your audience’s needs• Does research for clients, niche reading, website traffic reading and other researches relevant to Social Media
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Virtual AssistantNow Outsourcing Services Jul 2012 - Feb 2013Job Descriptions:● Provides Social Media assistance, e.i. article, blog and video posting using WordPress which includes Social Site Bookmarking.● Arrange and create accounts to different clients unto different social media sites.● Setting up pages, establishing presence and building lists on the social networks relevant to your strategic objectives● Content curation of articles, videos and white papers that connect to your audience’s needs● Writing blog posts based on an editorial calendar established by high-level executives or a social media consultant● Advising on buyer personas and market trends (your social media assistant is the one “tapped-in,” on a day-to-day level, with your network)● Maintaining momentum in your inbound marketing campaigns and fostering enthusiasm for social media amongst your sales and marketing teams● Does research for clients, niche reading, website traffic reading and other researches relevant to Social Media
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Executive SecretaryDiesel Systems International Llc Dec 2009 - Jan 2012Dubai, United Arab EmiratesJob Descriptions:• Answers and transfer calls from the reception to the respective subject/employee.• Responsible in maintaining the executive’s schedule and coordinating some of its events, e.i. conferences, meetings and conference calls.• Prepares correspondence, presentation, invoices, mailing list and other documents. • Conducts research, faxing, photocopying and mailing.• Greets visitors and clients in a friendly & professional manner.• Must know whether to permit a visitor/s or callers to have access to executives or refer them to another department within the organization.• Interacts with other high level executives within the organization and works with sales representatives for supplies and other office equipment.• Preparing proposals, agreements, sales reports and presentation.• Prepares monthly, and year-end sales report.
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Secretary Cum Sales CoordinatorNaffco Fzco Jul 2008 - Dec 2009Jebel Ali Free Zone, Dubai, United Arab EmiratesJob Descriptions:• Maintaining a healthy relationship with existing customers while opening up fresh customers.• Does the correspondence for the office and client memos. • Assisting the project coordinator on the job site work queries and manpower.• Transfer and passes papers for signatory and approval.• Supervise all Memos and important documents & updating the status of sales order in the database.• Collecting, analyzing, evaluating and accounting the information in order to increase productivity of sales.• Performs Monthly Operation Reports and Project Billing for every Project Manager.• Performing the Quotation for product as per inquiry by the clients.• Doing the LPO, Credit Invoice and Shipping of items to the respective clients / customers.• Making outgoing calls for inquiry regarding the orders of the clients if they receive it or not.• Answering calls for inquiry regarding item availability and price list
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Office Aide Cum LiasonSangguniang Panlungsod - City Councilors Office Jan 2008 - May 2009Dapitan City, Zamboanga Del NorteJob Descriptions:• Performs production and making of Payrolls for the Regular and Casual Employees• Produces Liquidation and Disbursement Voucher for the office• Transfer and passes papers for signatory and approvals• Supervise all Memos and important documents• Performs Weekly and Monthly Operation Reports and office item inventories
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Office Aide Cum SecretaryRecords Department Gsis Personal Data Transfer Retirement Processing Section Oct 2006 - Jan 2007Decs Division Office Dapitan CityJob Descriptions:• Update GSIS personal preferences to all teachers• Maintains Computer and GSIS production Software and Hardware• Processing Retirement papers to all possible and retired teachers• Performs production of GSIS and Retirement papers to all teacher applicants and members• Answer’s client queries regarding GSIS update and Retirement requirements• Performs Monthly Operation Report and Inventories
Ma. Clauden Atillo Skills
Ma. Clauden Atillo Education Details
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Systems Technology InstituteDiploma In Information Technology -
Major In History
Frequently Asked Questions about Ma. Clauden Atillo
What company does Ma. Clauden Atillo work for?
Ma. Clauden Atillo works for Neo Global Solutions Inc
What is Ma. Clauden Atillo's role at the current company?
Ma. Clauden Atillo's current role is Operations Manager.
What schools did Ma. Clauden Atillo attend?
Ma. Clauden Atillo attended Systems Technology Institute, University Of San Jose - Recoletos.
What are some of Ma. Clauden Atillo's interests?
Ma. Clauden Atillo has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Ma. Clauden Atillo known for?
Ma. Clauden Atillo has skills like Payroll, Sales, Invoicing, Accounting, Social Media, Social Media Marketing, Customer Service, Advertising, Microsoft Office, Marketing, Access, Wordpress.
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