Ma. Clauden Atillo

Ma. Clauden Atillo Email and Phone Number

Operations Manager @ NEO Global Solutions Inc
Dapitan City, Zamboanga Peninsula, PH
Ma. Clauden Atillo's Location
Dapitan, Zamboanga Peninsula, Philippines, Philippines
About Ma. Clauden Atillo

I am well a hardworking individual who’s focus on details and one who can be counted to get the job done. With more than 12 years of work experience, I was able to familiarize working procedures and establish connections with different companies. But aside from that, my secretarial experience has brought me more confidence especially when I was working in Dubai for more than 4 years as an Executive Secretary. Furthermore, with my experience on to various types of jobs, I am sure, I am confident that ONE or MANY of this prestigious companies that I have had applied will surely give me a chance to show how I do my job, how I play as a team member, as an employee and how will I help my future employers & their company grow into bigger and brighter institution amongst other competitors.

Ma. Clauden Atillo's Current Company Details
NEO Global Solutions Inc

Neo Global Solutions Inc

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Operations Manager
Dapitan City, Zamboanga Peninsula, PH
Employees:
21
Ma. Clauden Atillo Work Experience Details
  • Neo Global Solutions Inc
    Operations Manager
    Neo Global Solutions Inc
    Dapitan City, Zamboanga Peninsula, Ph
  • Neo Global Solutions,Inc.
    Web Content Strategist / Business Administrator
    Neo Global Solutions,Inc. May 2021 - Present
    Philippines
    * Monitor web traffic and engagement (e.g. conversions and bounce rates)*Coordinate with marketing and design teams to illustrate articles* Follow industry-related news and generate ideas around trending topics* Review and update published content as needed
  • Neo Global Solutions,Inc.
    Business Marketing Manager
    Neo Global Solutions,Inc. Jan 2021 - May 2021
    Dapitan, Zamboanga Peninsula, Philippines
    * Establishes marketing goals based on past performance and market forecasts* Works with marketing staff to develop detailed marketing plans for all media channels and sales teams* Manages all Social Media accounts to gain more prospected clients* Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects* Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings* Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback* Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
  • Neo Global Solutions,Inc.
    Customer Service Trainer
    Neo Global Solutions,Inc. May 2016 - Mar 2021
    Dapitan, Zamboanga Peninsula, Philippines
    * Develop digital and print educational material through videos, powerpoint and manuals.* Organize classroom-style training about product features and escalation technique. * Conduct role-playing activities to develop interpersonal skills (e.g. negotiation and teamwork)* Identify individual and team skills gaps* Ensure new hires take on basic training courses, including communication and problem-solving skills* Discussing issues on how to handle irate customers* Liaise with team lead & managers for issues need to be escalated* Assess the impact of each educational course on staff performance and client satisfaction* Maintain updated records of training curricula and material
  • Neo Global Solutions,Inc.
    Customer Service Agent
    Neo Global Solutions,Inc. May 2016 - Jul 2019
    Philippines
    * Greet customers warmly and ascertain problems or reason for calling.* Inputs and verifies the customer’s account.* Assist with placement of orders, alterations, cancellations and other special instructions.* Take payment information and other pertinent information such as addresses and phone numbers.* Answers questions and handles complaints about the products or the service. ∙ Handle product recalls and suggest solutions when a product malfunctions.* Attempt to persuade customers to reconsider cancellation and resolve customer complaints via module.
  • Ican English
    Online English Teacher
    Ican English Jun 2014 - May 2016
    Davao City
    • Teaching correct usage of the English language in oral and written communication.• Educating students on proper spoken and written use of English to enhance their career options.• Exposing students to historical and contemporary literature in English. .• Teaching effective and retentive reading skills.• When teaching non-native English students, closely monitor their comprehension and usage progress.• If necessary, use alternative teaching strategies to help students progress and learn more effectively.• Establishing an environment that encourages students to learn, increases their interest in English and holds their attention in a fun and exciting fashion.• Completing all continuing education requirements associated with your position as an online English teacher
  • N/A
    Freelance Virtual Assistant
    N/A Feb 2013 - Jun 2014
    • Provides Social Media assistance, e.i. article, blog and video posting using WordPress which includes Social Site Bookmarking.• Arrange and create accounts to different clients unto different social media sites.• Setting up pages, establishing presence and building lists on the social networks relevant to your strategic objectives• Content curation of articles, videos and white papers that connect to your audience’s needs• Does research for clients, niche reading, website traffic reading and other researches relevant to Social Media
  • Now Outsourcing Services
    Virtual Assistant
    Now Outsourcing Services Jul 2012 - Feb 2013
    Job Descriptions:● Provides Social Media assistance, e.i. article, blog and video posting using WordPress which includes Social Site Bookmarking.● Arrange and create accounts to different clients unto different social media sites.● Setting up pages, establishing presence and building lists on the social networks relevant to your strategic objectives● Content curation of articles, videos and white papers that connect to your audience’s needs● Writing blog posts based on an editorial calendar established by high-level executives or a social media consultant● Advising on buyer personas and market trends (your social media assistant is the one “tapped-in,” on a day-to-day level, with your network)● Maintaining momentum in your inbound marketing campaigns and fostering enthusiasm for social media amongst your sales and marketing teams● Does research for clients, niche reading, website traffic reading and other researches relevant to Social Media
  • Diesel Systems International Llc
    Executive Secretary
    Diesel Systems International Llc Dec 2009 - Jan 2012
    Dubai, United Arab Emirates
    Job Descriptions:• Answers and transfer calls from the reception to the respective subject/employee.• Responsible in maintaining the executive’s schedule and coordinating some of its events, e.i. conferences, meetings and conference calls.• Prepares correspondence, presentation, invoices, mailing list and other documents. • Conducts research, faxing, photocopying and mailing.• Greets visitors and clients in a friendly & professional manner.• Must know whether to permit a visitor/s or callers to have access to executives or refer them to another department within the organization.• Interacts with other high level executives within the organization and works with sales representatives for supplies and other office equipment.• Preparing proposals, agreements, sales reports and presentation.• Prepares monthly, and year-end sales report.
  • Naffco Fzco
    Secretary Cum Sales Coordinator
    Naffco Fzco Jul 2008 - Dec 2009
    Jebel Ali Free Zone, Dubai, United Arab Emirates
    Job Descriptions:• Maintaining a healthy relationship with existing customers while opening up fresh customers.• Does the correspondence for the office and client memos. • Assisting the project coordinator on the job site work queries and manpower.• Transfer and passes papers for signatory and approval.• Supervise all Memos and important documents & updating the status of sales order in the database.• Collecting, analyzing, evaluating and accounting the information in order to increase productivity of sales.• Performs Monthly Operation Reports and Project Billing for every Project Manager.• Performing the Quotation for product as per inquiry by the clients.• Doing the LPO, Credit Invoice and Shipping of items to the respective clients / customers.• Making outgoing calls for inquiry regarding the orders of the clients if they receive it or not.• Answering calls for inquiry regarding item availability and price list
  • Sangguniang Panlungsod - City Councilors Office
    Office Aide Cum Liason
    Sangguniang Panlungsod - City Councilors Office Jan 2008 - May 2009
    Dapitan City, Zamboanga Del Norte
    Job Descriptions:• Performs production and making of Payrolls for the Regular and Casual Employees• Produces Liquidation and Disbursement Voucher for the office• Transfer and passes papers for signatory and approvals• Supervise all Memos and important documents• Performs Weekly and Monthly Operation Reports and office item inventories
  • Records Department Gsis Personal Data Transfer Retirement Processing Section
    Office Aide Cum Secretary
    Records Department Gsis Personal Data Transfer Retirement Processing Section Oct 2006 - Jan 2007
    Decs Division Office Dapitan City
    Job Descriptions:• Update GSIS personal preferences to all teachers• Maintains Computer and GSIS production Software and Hardware• Processing Retirement papers to all possible and retired teachers• Performs production of GSIS and Retirement papers to all teacher applicants and members• Answer’s client queries regarding GSIS update and Retirement requirements• Performs Monthly Operation Report and Inventories

Ma. Clauden Atillo Skills

Payroll Sales Invoicing Accounting Social Media Social Media Marketing Customer Service Advertising Microsoft Office Marketing Access Wordpress Blogging Microsoft Excel Facebook

Ma. Clauden Atillo Education Details

Frequently Asked Questions about Ma. Clauden Atillo

What company does Ma. Clauden Atillo work for?

Ma. Clauden Atillo works for Neo Global Solutions Inc

What is Ma. Clauden Atillo's role at the current company?

Ma. Clauden Atillo's current role is Operations Manager.

What schools did Ma. Clauden Atillo attend?

Ma. Clauden Atillo attended Systems Technology Institute, University Of San Jose - Recoletos.

What are some of Ma. Clauden Atillo's interests?

Ma. Clauden Atillo has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Ma. Clauden Atillo known for?

Ma. Clauden Atillo has skills like Payroll, Sales, Invoicing, Accounting, Social Media, Social Media Marketing, Customer Service, Advertising, Microsoft Office, Marketing, Access, Wordpress.

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