Megan Maclean Email and Phone Number
Megan Maclean work email
- Valid
Megan Maclean personal email
- Valid
- Valid
- Valid
I am a senior executive and business builder with 20+ years of experience creating teams and organizations that place people—both customers and employees—at the heart of the business. My background includes:• Working collaboratively to scale Vendavo from 24 to 400+ employees in North America and Europe, with enterprise customers around the world.• Setting strategy, developing teams, and directing all facets of sales, service delivery, and customer success—including establishing authentic customer experiences that promote confidence in our cutting-edge services, enhancing both revenue and retention.• Influencing and supporting three buy-side acquisitions and two profitable exits.• Building connections, cultivating relationships, and creating environments where people love to work.
-
Chief Customer OfficerRaintree SystemsMenlo Park, Ca, Us
-
Chief Customer OfficerRaintree Systems Jul 2023 - PresentTemecula, Ca, Us -
Chief Customer OfficerVendavo Sep 2021 - Mar 2023Denver, Colorado, UsAt Vendavo, we partner with some of the world’s leading companies—our solutions unlock their commercial potential, increasing productivity and profitability in all market conditions.I was tapped for this position to oversee two essential parts of the business, customer success and services, and ensure our enterprise customers receive the expertise and support they need, every minute of every day.In this role, I work cross-functionally to boost customer satisfaction and loyalty. I lead and empower an exceptional, global team (~180 people) in shaping the customer experience and expanding our install base. Our processes, systems, and relationships all contribute to our most celebrated metric: a 97% retention rate. -
Chief Services OfficerVendavo Jan 2020 - Aug 2021Denver, Colorado, UsStrengthened and scaled our services organization, driving up revenue, bookings, and gross margins. I had managed the global service function before, and I welcomed the return to this key part of the business.In this position, I established a Center of Excellence focused on selling Vendavo’s innovative services, and rolled out a worldwide implementation methodology. I expanded the team by nearly 50% by bringing together exceptionally talented leaders, staff members, partners, and contractors. They made a significant impact very quickly—yielding documentable, sustainable growth (our gross margins are unprecedented in this industry) while catering to our multinational customers.
-
Senior Vice President Of SalesVendavo Jan 2018 - Dec 2019Denver, Colorado, UsSelected to oversee the entire sales operation, including new logos and existing customers. I accelerated and enabled sales performance through global transformations, system and workflow optimizations, and by developing a high-caliber global team.I also designed and deployed a global sales methodology, introduced new technologies, and established a new emphasis on metrics. These efforts—together with the hard work of our dedicated team members—resulted in outstanding achievements, such as double- and triple-digit growth for both recurring services and SaaS solutions.
-
Senior Vice President, Customer Success | Vice President, Customer SuccessVendavo Jan 2015 - Dec 2018Denver, Colorado, UsIncreased customer satisfaction, retention, loyalty, and engagement while overseeing two pivotal areas: global customer relations and sales to the install base. I headed a team of 15 dynamic employees—together we overcame challenges, eliminated bottlenecks, and prioritized customer care.During this time, I assembled and trained the organization’s first customer success team and established the customer engagement model. I also revamped and managed the Customer Advisory Council.
-
Vice President, Global Solution DeliveryVendavo 2009 - 2015Denver, Colorado, UsHeaded the planning, coordination, and seamless execution of multimillion-dollar engagements throughout North America. I secured Fortune 500 accounts and bridged communication between customers and cross-functional business units, resulting in significant new business and double-digit margin growth.
-
Director, Global Solution DeliveryVendavo 2004 - 2008Denver, Colorado, UsJoined Vendavo as employee #24 and a key member of the early-stage services team. In this initial role (and throughout my tenure), I had a hand in growing and scaling the organization into a leading provider of pricing, selling, and CPQ solutions to enterprise customers around the world.I managed people, projects, and P&L (as well as partnerships with Accenture, Deloitte, and SAP) while delving deeply into customer communications and sales.
-
Senior Program DirectorExemplary Software 2001 - 2004 -
Senior ConsultantArthur Andersen Business Consulting 1997 - 2000
Megan Maclean Skills
Frequently Asked Questions about Megan Maclean
What company does Megan Maclean work for?
Megan Maclean works for Raintree Systems
What is Megan Maclean's role at the current company?
Megan Maclean's current role is Chief Customer Officer.
What is Megan Maclean's email address?
Megan Maclean's email address is me****@****hoo.com
What skills is Megan Maclean known for?
Megan Maclean has skills like Management, Pricing Strategy, Enterprise Software, Leadership, Pricing, Saas, Cross Functional Team Leadership, Analytics, Go To Market Strategy, Product Management, Business Intelligence, Professional Services.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial