Mac Lee Email & Phone Number

Malaysia

IT Business Partner for Co-labs Coworking Space & Dewakan, responsibility to serve as the strategic interface with assigned business units or functional are for the purpose of business technology strategy development. IT Infra & Security Lead for Paramount Corporation Berhad, guidance in supports of its IT infrastructure and contributing to/leading on IT infrastructure design, implementations and changes.

Responsible for ongoing development, overseeing department budget and planning, supporting and maintaining all IT Infrastructure (Network, Systems and Hardware) related service delivery, technical support and incident management as well as managing day-to-day operations of IT within the group of companies.

Operation• Provide technical support and advice on IT infrastructure, PC/laptop hardware and supporting system to IT personnel and Kenso Group’s employees• Reviewing both internal and external IT SLA (Service Level Agreement) to ensure performance and productivity on IT Infrastructure (network, servers, desktops, laptops, Web hosting and supporting system - Exchange, Sharepoint and etc.) with 24 x 7 maximum uptime• To administer, review and perform housekeeping of current servers… Show more Operation• Provide technical support and advice on IT infrastructure, PC/laptop hardware and supporting system to IT personnel and Kenso Group’s employees• Reviewing both internal and external IT SLA (Service Level Agreement) to ensure performance and productivity on IT Infrastructure (network, servers, desktops, laptops, Web hosting and supporting system - Exchange, Sharepoint and etc.) with 24 x 7 maximum uptime• To administer, review and perform housekeeping of current servers and IT related hardware.• Administration and update of all software licenses, software, hardware, IT related systems and equipments inventory• To provide basic first level support on ERP system.Security• Monitors the compliance of Internetwork, Messaging, Sharepoint and servers to ensure that appropriate access levels are granted and maintained.• Initiate network and servers risk assessment to ensure security patches and updates on O/S (Servers, desktops) and network equipment’s firmware.• To monitor and troubleshoot Fortinet Firewall in HQ, KSC Factory, Longson Factory and China Factory • Disaster Recovery Plan preparation in conformance of business expansion and ISO’s requirements for system, servers, desktops, network and related hardware level recoveryDocumentation• To review, compile and updates manuals on software / system operation / backup, network infrastructure and IT related operating procedures.Implementation• To assist in new system implementation roll out and enhancement for Kenso Group of companies. Show less

Taman Sri Hartamas

International Diploma In Network & Cybersecurity

3D Animation