Water Systems Manager β₯ Leading and improving service delivery for highly regulated water systems and programs.Water Distribution Subject-Matter-Expert. Preparedness & Resiliency Planner. Leader of People. Lifelong Learner.SummaryI am a senior public service professional with 20+ years of progressive leadership experience in public sector management. I was offered promotion to lead the cityβs operations team of 25. I manage team training, staffing, professional development, and assets. I also direct emergency/disaster preparedness of staff and infrastructure.I demonstrate proficiency in leading and improving service delivery for highly regulated water systems and programs. I previously served as the Direct Responsible Charge (DRC) to the State of Oregon for the water system.I have extraordinary ability to align strategy, people, and processes to achieve organizational success. I selected and implemented an Automatic Metering Infrastructure (AMI) system to replace physical reading. I partnered with a consultant and collaborated with IT, Operations, and Customer Service staff to choose one of 30 technologies based on the needs of the city.Lastly, I have a reputation as an exemplary leader with a genuine commitment to integrity and service.Career Highlights:10th operator in the country to earn the Professional Operator (PO) designation (Level 4- highest).Certified at the highest level in both Oregon & Washington in Water Distribution and as a Cross-Connection Specialist.Member of the Scheme Committee that developed the current operator exams for the Drinking Water Sector.Presented at the regional PNWS conference as well as the national ACE conference and Imagine H20.Served as a Team Leader for 3 (out of 6) humanitarian trips to Kenya, Africa with Helping Hands International.Core Competencies:Operational efficiency Team building Lifelong learnerProject managementPerformance under pressure
Listed skills include Project Planning, Water Distribution, Project Management, Leadership, and 24 others.