Hi, I'm Macy Fong. For over a decade, I've had the privilege of leading great teams creating successful products, services, brands, and businesses. I am the Director of Product Design at Albertsons Companies. My team designs grocery delivery and pickup experiences for customers and associates across digital and retail environments. We use design thinking and rapid prototyping to inspire and align teams throughout the enterprise. Our focus on human-centered design, impeccable craft, and continuous iteration has created significant improvement in customer satisfaction and business performance. A recognized leader in UX, I bring extensive expertise in driving high-impact design for consumer and associate applications. Skilled in executing product roadmaps and delivering business results, I excel in building and leading high-performing design teams that foster innovation. My work emphasizes empathy, inclusivity, and a meticulous approach to user experience, accommodating diverse needs across locations, devices, and services. I collaborate closely with cross-functional stakeholders, including VP and C-suite leaders, to shape product strategies that drive excellence and innovation.
Listed skills include Creative Direction, Art Direction, Typography, Graphic Design, and 16 others.