Regarding my part at Tucker Orthodontics, I have practical experience in business and administrative areas, provide and handle a variety of administrative assistance, utilize technology, such as databases, conversion software, and document control, assist in maintaining records, answer office phone and emails to schedule appointments, forward information, and complete other given tasks. I collect account balance payments and update account records, meet office goals, strive for customer satisfaction, and business success, update office calendars with new appointments, and accommodate last-minute schedule changes. I greet guests and maintain exceptional customer satisfaction, maintain good working relations with team members, maintain strong computer skills related to patient information, reschedule, and problem-solving, as well as serve as a liaison with others outside the business, such as other offices and businesses. I am strongly familiar with office layout and responsibilities.

While working part-time as a retail manager at Maurice's, I assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. I Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability. I Replenished merchandise, welcomed customers, responded to questions, and maintained overall presentation of store. During my shift, I completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism, performed daily activities in timely manner, including managing housekeeping and inventory control needs of store. I maintained organized store, responded to customer complaints, and answered questions quickly. I helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance. I also processed credit and debit card payments and returned proper change for cash purchases.

During my time at Maurices, I assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. I collaborated with staff to maximize customer satisfaction while also replenishing merchandise, welcoming customers, responding to questions, forming a first name basis with customers, and maintaining overall presentation of the store. During my time as an assistant manager, I participated in the housekeeping of the store and inventory control needs of the store. I was eager to help team members deliver polite and positive service to every customer by monitoring behaviors and offering constructive guidance. My favorite part during this position was getting to help every individual who walked through the door feel confident with the pieces they chose and purchased at the end of their visit.