Macy Hassell Email & Phone Number

Chicago, Illinois, United States

-Support operations in an administrative role -Lead customer service -Manage social media and marketing automation-Assist the CEO and Chief of Staff-Draft agendas, take meeting minutes, and provide follow-up as required

Nashville, Tennessee, United States

-Project management and organization-Personal and business calendar management-Research-Events, travel, projects, etc.-Purchases-Expense reporting and organization of expenses as necessary-Inbox management-Social media management and marketing-Draft agendas, take meeting minutes, and provide follow-up as required

Greater Nashville Area, Tn

Responsible for event planning and execution of customer and industry events, conferences, sessions, trade shows, special promotions, sponsorship's, webinars and event-related campaigns for ENA and TeleQuality Communications to increase customer interaction, improve customer satisfaction and build customer relationships.

Greater Nashville Area, Tn

Education Networks of America ® is the leading provider of Infrastructure as a Service (IaaS) solutions to K–12 schools, higher education institutions, and libraries. Since 1996, ENA has worked with their customers to ensure they have the robust and reliable high-capacity broadband, Wi-Fi/LAN, communication, and cloud solutions they require to meet the present and emerging technology needs of the communities they serve. Today, ENA manages numerous system-wide and statewide contracts, successfully delivering IaaS solutions to more than eight million users across the nation.-Process customer invoices and assist with updating spreadsheets (monthly customer invoicing, mailing/emailing invoices) and assist customers with questions related to their invoices.-Communicates with customers via telephone to determine payment status and reasons for potential overdue payments.-Organize, file, review, and track customer paperwork and correspondence.-Process vendor telecommunication invoices to ensure amounts paid are accurate and timely. -Work with telecommunication vendors regarding billing disputes and ensures vendor credits are received.-Perform routine accounting reconciliations.

Greater Nashville Area, Tn

● Manage accounts receivables for 100+ accounts● Assist with accounts payable & payroll department (ADP)● Significantly reduced bad debts● Administer online banking functions● Prepare vendor invoices and process incoming payments● Confidentially review credit applications of current and prospective customers● Prepare company accounts and tax returns for auditors● Decrease charge offs and exceed monthly goals● Create budgets and forecast expenses for different projects● Negotiate settlements and payment terms with all customers● Lead monthly credit meetings with senior management to discuss high risk accounts● Resolve domestic and international credit issues● Improve overall process for year-end inventory audits● Prepare monthly reports, including payment, account reconciliations, and financial statements

Greater Nashville Area

● Provide high level administrative and clerical support to President- Chief Sales and Marketing Officer● Plan and schedule meetings, teleconferences, and travel ● Attend, organize, and prepare for NAMM trade show "the world’s largest trade-only event for the music products, pro audio and event tech industry" as well as other company events● Participate and assist with marketing strategies ● Responsible for managing E2 Visa applications for employee work authorizations● Generate monthly & weekly reports to improve company sales ● Compose and issue minutes of monthly meetings ● Coordinate Health Insurance ● Oversee office filing and records ● Prepare budgets, reports, and records.● Recruit and hire qualified candidates for vacant and new positions.● Receive, screen, and route incoming calls

Chattanooga, Tennessee Area

Get Seated is an up and coming APP for ALL smart phones that has been implemented in order to provide customers with live restaurant wait times.. anywhere, anytime. -Support emerging business by assisting CEO through development and implementation of plan-Prepare financial reports and forecast venture growth-Supervise team of five staff members and motivate toward company objectives

Chattanooga, Tennessee Area

Gallatin, Tn

Sweet Cece's is a small, intimate frozen yogurt store dedicated to providing top notch customer service in a fun, professional, clean, and inviting environment. ● Provided exceptional customer service in order to promote a positive company image, and create returning business ● Increased sales through up-sale technique ● Managed payment transaction with accuracy ● Maintained adherence to all company protocols● Worked collaboratively in team environment● Organized racks and shelves to maintain the visual appeal of the store● Served as a senior member of the customer service team by training new hires, answering coworkers' questions and encouraging adherence to company policies