•Coordinated seamless order processing and delivery, ensuring accuracy and prompt service to enhance customer satisfaction.•Expertly managed customer interactions during order delivery, handling payments and resolving conflicts to maintain a positive dining experience.•Provided exclusive dining services in private cabanas, delivering personalized attention and ensuring exceptional guest satisfaction.•Managed daily tip calculations and distributions with accurate and transparent financial practices.

- Create Instagram posts, reels, and stories to increase organization awareness and increase engagement by 294% (in Aug.- Nov. vs. May.-Aug.).- Manage a group of four people to delegate tasks such as creating graphics or having multiple streams of content.- Create the "Success Stories", a highlight on instagram sharing our ambassadors' success and growth.

• Represent the college and the dean’s vision through networking events, informational workshops, and community engagement. • Serve as a liaison between the college administration and the 8,000+ students.• Participant in student engagement and communication committee, responsible for events focused on student engagement, where I assisted with 6 student engagement events with guest populations ranging from 50-1700 attendees.

- Perform daily operational tasks such as replenishing office supplies, replying to emails, scheduling reservations, and more to ensure maximum efficiency and productivity in the office. - Assist in events around the college for faculty, guest speakers, and corporate partners such as Lunch & Learns, The Exchange, and The Annual Golf Tournament.- Utilize Excel to create and develop a database to connect with UCF Integrated Business Alumni with their contact and employer information, as well as develop a network IB Alumni Group through LinkedIn to effectively communicate with past students.

• Create engaging and visually appealing social media content for dasFlow Custom Apparel on platforms such as Instagram, Facebook, LinkedIn, and Twitter.• Developed a comprehensive content calendar and strategic posting schedule to ensure consistent and timely delivery of content across various social media platforms.• Stayed up to date with emerging social media platforms and trends, providing recommendations for the company’s growth and innovation.

• Monitor appointments for career coaching services for 7 types of appointments and 5 coaches to ensure efficient office protocol.• Assists with event coordination, administrative and organizational tasks for ensure a well-executed event.• Provides support for the dissemination of vital communications to students.• Review hundreds of student documents to collect high impact practices regarding experiential learning associated with student outcomes in Excel.

- As the freshman liaison for the UCF PINK Campus Team my role was to make content for the social media accounts as well as raising awareness for the brand on the UCF campus.