Madalyn Gilbert Email & Phone Number

Phoenix, AZ, US

Phoenix, Arizona, United States

• Detail Oriented- Run efficient reports through excel to inform other team members on product performance.
• Forecasting- Determine quantities to sell on PING.com by evaluating past performances on comparable products offered. As well as gathering other internal quantities and working with supply chain to place PO with vendors.
• Leadership- Coordinate with fulfillment team when products will be arriving at HQ, product launch dates, and product ship on dates.
• Creativity- Conduct and lead company photoshoots with photography team. Create a product shot list to get the needed creatives for upcoming and content.

Phoenix, Arizona, United States

• Time Management- Manages daily tasks such as responding to reviews, emails in the consumer inbox, and replying to Twitter direct messages. Distributes less than 4-star reviews throughout the fitting department to.
• Customer Service- Provide quality service to customers who left reviews on PING.com or who have reached out PING directly. Answer any questions or concerns dealing with current products, repair/replacements, etc.
• Problem Solving- Always looking for innovative ways to provide proper assistance to make sure customers have a positive experience.
• Communication -Constantly following up with consumers. Providing updates to management with customer inquiries and reviews.
• Analytical- Analyze product ratings to find any trending topics/issues consumers may be experiencing. Creating a monthly report NPS (Net Promoter Score) on the reviews received.

Tempe, Arizona, United States

• Social Media Managing - Established weekly timelines of postings on all platforms such as Facebook, Instagram, Pinterest, and Tik-Tok. Created advertisement campaigns on all social media platforms.
• Customer Service- Helped customers with orders and any concerns with tracking their order.
• Stats Reports- Kept track of daily stats updates dealing with sales and following on social media platforms.
• Photography- Took photos of products to promote online and for Facebook/ Instagram Ads.
• Blog post-Sufficient writing and communication skills. Would write weekly blogs to bring traffic in with SEO.

Chandler, Arizona, United States

• Social Media Managing- Established a weekly timeline of postings on all platforms such as YouTube, Facebook, Instagram, and TikTok. Utilized a scheduling tool through Canva to set up postings in advance.
• Promote & Created Events- Created live events for followers to join. Started an event known as Designer Spotlight Saturday where we would reach out to local interior designers to share their work on our page. This.
• Innovative Posting- Applied current trends on feed such as popular hashtags, highlight updates, and appealing visual photographs to attract consumers.

Arizona, United States

Videography - Edited interviews and pageants Photo Editing - Edited pageant photos of contestants using certain software such as Face-app and Adobe Photoshop.Social Media Managing - Put together a weekly schedule of postings to upload on all platforms such as YouTube, Instagram, Tik-Tok, and Facebook. Public Relations - Reached out to the community for.

Bachelor'S Degree, Marketing

Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities