As an accomplished Operations Director with a strong track record of driving growth and operational excellence in rapidly growing startups. I am passionate about leveraging innovative strategies to create a significant impact on the gig economy. With extensive experience in category creation, logistics, and team leadership, I specialize in product conceptualization, adoption, strategic business expansion, and optimizing P&L.At ChefKart, a pre-Series A funded startup supported by Blume and Pravega Ventures, I directed the sourcing, onboarding, and training of over 7000 culinary professionals, achieving operational efficiency and a 50% reduction in Chef Acquisition Costs. I built and led a 40-member team, maintaining a 90% employee retention rate and a 95% employee satisfaction score. Additionally, I developed and implemented a customized CRM system, significantly improving onboarding efficiencies and overall operational performance.During my tenure at Lets Transport, India's largest intracity logistics platform with Series E funding, I played a key role in launching operations in multiple regions, including Kolkata, Jaipur, and Hyderabad. These initiatives generated significant revenue and optimized operational costs. My efforts in onboarding new clients and managing high-volume operations resulted in substantial revenue growth and improved service delivery.I thrive in dynamic, fast-paced environments where strategic planning and innovative solutions are paramount. My expertise in budget planning & forecasting, market analysis, and business expansion has consistently driven growth and operational success.I'm enthusiastic about contributing my expertise to a rapidly growing startup that values operational innovation and aims to create a lasting impact. Let’s connect to explore how I can contribute to your organization’s success.
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Director Of OperationsChefkart Jun 2021 - PresentGurugram, Haryana, InChefKart is on a mission to empower a million of cooks in India to provide at-home cooking services in a way that has never been experienced before. In short, creating a combination of Uber and UC to promote the gig economy in the cooking domain.🚀 Directed and cultivated the sourcing, onboarding, and training department at Chefkart, ensuring operational efficiency.🔧 Engineered a comprehensive playbook for onboarding of culinary professionals, seamlessly integrating over 7000 partners onto the ChefKart platform as a core team member.👥 Built and led a 40-member team, fostering continuous improvement, achieving 90% employee retention and 95% ESAT.🌟 Developed and implemented a customised CRM system using Zoho for chefs, improving daily onboarding efficiencies by 100%. Later led the migration to an internal CRM and supervised the development of the partner app.📉 Optimised sourcing and onboarding processes, achieving a notable 50% reduction in Chef Acquisition Costs (CAC).📈 Devised pricing strategies and operational frameworks for the “Chef for Party” vertical, driving a 100% GMV growth and increasing gross margin by 40%.🚀 Directed the launch of Noida operations, contributing an additional INR 500K monthly GMV by implementing strategic planning and effective execution.🎯 Achieved a monthly GMV of INR 5M through the introduction of QR codes and “Chefpay” payment platforms.🤝 Led cross-functional initiatives, including the establishment of chef support services and offline marketing campaigns. -
Operations ManagerLetstransport Nov 2020 - May 2021Bangalore, Karnataka, In🌐 Instrumental in leading the launch of operations and its strategic business development in close coordination with top management in the East region.💰 Orchestrated the efforts of a growing team of 12+ to secure a revenue of INR 1M in the initial month.📊 Generated periodic reports for top management using SQL & Excel for tracking business growth. -
Operations ManagerLetstransport Feb 2020 - Dec 2020Bangalore, Karnataka, In💰 Conducive to gaining monthly revenues of INR 4M and managing operations, along with the recruitment of 10 team members.🔍 Analysed key strategic expansion domains of business for COO and GM.
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Operations ManagerLetstransport Dec 2019 - Jan 2020Bangalore, Karnataka, In📉 Implemented cost optimisation metrics for the Delhi region, which reduced operational cost by 2%.📱 Facilitated adoption of technological solutions for enhanced tracking of partner drivers in the Delhi Zone.
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Operations ManagerLetstransport Sep 2018 - Nov 2019Bangalore, Karnataka, In📈 Acquired 25 new clients, which led to a 128% increase in monthly revenue from INR 14M-INR 32M.👥 Hired a team of 65 new members for Hyderabad, Visakhapatnam, and Vijayawada.📊 Achieved operational excellence for 45+ clients which involved client acquisition, client-customised team alignment, cost optimisation, vendor payments, and invoicing.📈 Spearheaded Flipkart’s 2019 Diwali peak with individual contributions resulting in an additional INR 3M in revenue.
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Project CoordinatorRockworth Infra Equipments Priviate Limited Dec 2017 - Jun 2018🌟 Managed a team of 5, prepared costing, estimates, and planned 6 crushing plants and 15 standalone projects worth INR 200 M.🤝 Coordinated directly with 150+ vendors and 10+ Suppliers, delivered projects within timeline and under strict budget constraints. -
Captain VolleyballPatel Hall Of Residence May 2016 - Apr 2017🌟 Revamped the practice sessions and incorporated drills for beginners which led to the development of the talent pool.🏆 Ensuring active participation of the team in the events of the Inter Hall General Championship.🥇 Secured the 4th position amongst 16 participating halls in the Inter Hall General Championship in Volleyball. -
Captain AthleticsPatel Hall Of Residence May 2015 - Apr 2016🌟 Revamped the practice sessions and incorporated drills for beginners which led to the development of the talent pool.🏆 Ensuring active participation of the team in the events of the Inter Hall General Championship.🥇 Secured the 4th position amongst 16 participating halls in the Inter Hall General Championship in Athletics.
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Hall PresidentPatel Hall Of Residence May 2015 - Apr 2016🎓 Student Leadership: Elected by 450 boarders to lead the student body and represent their interests to the administration.👥 Management: Spearheaded a team of 6 general secretaries, 76 captains, and 17 secretaries along with managed a budget of INR 10.8 million.🤝 Alumni Relations: Raised an amount of INR 7.2 million from alumni for renovating the Hall mess.🌉 Liaison with Admin: Member of Institute Senate, worked on “Infrastructure Development” and “Alumni Fund Raising”.
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Summer InternshipLetstransport.In May 2015 - Jul 2015Bangalore, Karnataka, In⚙ Part of the operations team; Handled the customer requirements, allotment of drivers and trucks, servicing and feedback.🎯 Part of the Supply chain team; Was successful in enlisting 15 new drivers within a span of 20 days.🌟 Developed an in-house system to track vehicles and efficiently plan their operations.
Madan Gurjar Skills
Madan Gurjar Education Details
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Indian Institute Of Technology, KharagpurGeology And Geophysics -
Kapil Gyanpeeth, JaipurScience
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Indo Bharat International SchoolScience
Frequently Asked Questions about Madan Gurjar
What company does Madan Gurjar work for?
Madan Gurjar works for Chefkart
What is Madan Gurjar's role at the current company?
Madan Gurjar's current role is Director, Operations at ChefKart.
What schools did Madan Gurjar attend?
Madan Gurjar attended Indian Institute Of Technology, Kharagpur, Kapil Gyanpeeth, Jaipur, Indo Bharat International School.
What skills is Madan Gurjar known for?
Madan Gurjar has skills like Leadership, Project Management, Public Relations, Event Management, Strategic Planning.
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