Madan Kumar Thirumeni Email & Phone Number

Mississauga, Ontario, Canada

Border Transformation

Oakville, Ontario, Canada

Managed portfolio of API development for TD Bank (US AMCB). 10 different pods.

Oakville, Ontario, Canada

Managed a portfolio of 150+ Telecom BSS applications Operations and Development (Client: Shaw communications )

Toronto, Ontario, Canada

Digital and Innovation Program manager —strong ownership, dynamic workload management skills, deliverable and timeline driven mindset, onboarding and mentoring cross-functional resources, conducting performance reviews, and ensuring compliance with established PMO processes.• Facilitated technology assessment, RFP and selection process for various enterprise content management systems and implemented Sitecore CMS for the new torontopearson.com website with parking & flight integrations. Implemented deep learning based media monitoring solution for Greater Toronto Airport Authority (6+ million)• Led innovation program and delivered successful initiatives like IOT based bus tracking for ITD and IFT passengers using Airbus & Motorola proprietary MDG framework, NFC based ticket logging system, cognitive search for legal and IOT based Smart Washroom• Transformed the Electronic Visual Information Display System with sophisticated and intuitive technology for Government agencies like CBSA & USCBP(Flight information), baggage information and at Check-in counters and gates (10+ million)

Edmonton, Alberta, Canada

Energy & Retail | Customer Care & Billing | Enterprise Enablement Program | Digital – Adobe Experience Manager | Robotic Process AutomationManaged Energy, Retail and CIS portfolio of $25- million having a 7 project managers and 40 SME base. Managed all projects, budgets, and strategic analysis for all programs.• Pioneered AI, Operational Analytics, Predictive Analytics and Robotic process automation to gain operational efficiency using Wipro Holmes for IT and Data Discovery Platform ; Conducted Application Portfolio Rationalization • Managed ATCO Energy portfolio and CIS which supports the billing of their retail customer base• Handpicked by CIO for managing ICC Remediation program which has high visibility of CFO due to company’s risk profile• Assessment, Planning and Strategy of EUTS transformation (Win10 migration) for company wide(nearly 9000 employees) using best practices from industry and Wipro• Strategic planning and proposal of Oracle Customer Care and Billing to replace a 20 year old billing system in order to synergize 3 ATCO devision, Gas, Electric and Energy ; Also instrumental in training his 40 member team in Oracle CC&B & MDM.

Franklin, Wisconsin, United States

 Delivered Automation to IT Operations and support using HP Server Automation, HP Operations Orchestration & VMWare Automation centre Delivered Operational Analytics using Netuitive to predict potential incidents in Application and Infrastructure Develop program roadmap based on the Enterprise technology roadmap with Arch and Business strategy groups Publish program progress to Senior leadership, present artefacts during gating and acquire funding for the program Practised Scrumban for Project delivery Conduct and organize several pieces of training and workshops and adopt/encourage BRAVO new era behaviour amongst the team

Menomonie, Wisconsin, United States

Delivered flagship quality assurance program supporting merchandising transformation of a large retail brand having daily executive reporting to SVP and VP of merchandising division.

Richfield, Minnesota, United States

IT SPOC for Best Buy Mobile division (2 billion) for their 23 US and Canada Telecom & Cable carriers. Plan and own the strategic roadmap for Carrier Activation Platform which support the mobile activations of this division. Run scrum of scrums, agile program/project to realize the business outcomes based on the IT roadmap. Responsible mobile launches like Apple, Black Friday sales event, vendor based promotions like AT&T Mobile share,etc. Porftolio worth 9+ million with 40+ team (global team). Led Delivery transformation initiatives like Machine Readable Business Rules, Parallel Test Orchestrator, Scaling CAP to As-a-service model

Eden Prairie, Minnesota, United States

Supervalu (Revenue:50 billion) Data Rationalization supporting Large Merchandising transformation for their 20 retail brand synergy across US. Commended by Supervalu for excellence in Data Migration : Superfusion, World's largest Oracle Retail migration based on size and complexity. Built automated scorecard for quality of migration (retail foundation data), which delivered huge cost savings to the client since it gave an indication of the success rate of the migration based on the item business rules.

Uk, Us And Apac

 Played various roles like Product Owner, Solution Architect and Technical Lead for Service Desk Automation and Project Manager for Global Metrics Scorecard Implemented Global Metrics Scorecard for all the operation sites using Oracle Fusion Middleware, Oracle Portal, Oracle Discoverer and Oracle 10g Was instrumental in conducting effective workshop across all 3 regions US, UK and APAC with business leads from these demographics Successfully rolled out globally without any major defects Architected and Developed Service Desk Automation (like ServiceNow) which brought in cost savings to the client and had in inbuilt knowledge management and survey module Built Corporate IT Portal for the client’s ITPD(Project Delivery) and ITSM(Service Management) department using Oracle Portal and Oracle Collaborative Suite Nominated for Applied Innovation Awards(2007) Managed the Infrastructure of ODC, Responsible for NOC(Network Operations Center) of DHL at ODC and participated in BS 7799 compliance Pioneer in practising ECube and migrating from IPAT(Integrated Project Automation Tool) and received awards for being an early bird in onboarding into Wipro's proprietary project management tool Contributed and participated in all process audits, test audits and milestone reviews conducted by SQA and Quality Head of BU Coached and mentored many summer interns and rookies on soft skills/interpersonal skills and helped them find their fitment within Wipro. Transforming them/upskilling them in sunrise technologies and placing them in various accounts based on networking and influence. This improved productivity and Wipro to benefit from addition on new energetic talents

Uk

 Delivered and governed all the UI guidelines for the Integrated Gas Management System (Ulysses) program for National Grid Transco, UK Lead the R&D lab for reusability tools and technical architecture using Oracle Cleveland (MVC framework) Business Analyst for Network Balancing module Built several JavaScript and front end components which delivered numerous cost savings and helped the team meet the stringent timelines of the program Part of the Core Utilities Architecture group in Wipro Also built Knowledge management site for Wipro (Utilities) using Apache/Tomcat/Lucene stack supporting their 10000 user base Practised Rational Unified Process throughout the delivery lifecycle

Herdon, Virginia, Usa

 During 2000 when the energy market was deregulated, The NewPower Company/Columbia Gas of Virginia who was a subsidiary of Enron acquired customers from other utility companies Migrated new customers into the CIS systems maintained by the client using Oracle suite Single-handedly designed, developed and hosted a Gas enrollment site for the client using Apache/Tomcat suite Rapid enablement of this Gas enrollment site accelerated the customer acquisition and the digital branding of the organization Leveraged the existing user experience to seamlessly onboard the customer as part of the gas enrollment process

Columbus, Ohio, United States

 Architected and Developed Event logging, mailing functionality , reusable Oracle packages, Microsoft business objects through Microsoft Transaction Server, Internet Information Server and Oracle RDBMS Source Management Infrastructure handles 2.5 billion documents in 10, 200 databases and designed robust and sustainable components to enable the platform to scale to future needs