Supervised Facility Management Service Providers to manage total project scope of multiple multi-million PPP infrastructure projects. Supported Project Manager to collaborate with stakeholders to create a scope and layout for projects, ensured Service Providers obtained necessary permits, schedule inspections, and ensure code compliance. Skilled at increasing company productivity and profitability through customer service, project management, and people management across a wide range of projects from development thru to production. Proficient in working with architectural drawings, plans, and shop drawings.• Skilled in reviewing and submitting quotes and creating project tracking sheets utilizing various programs and document sharing websites including SmartSheet, Excel, eBuilder, and OneHub.• Demonstrated presentation skills; attended and chaired meetings with clients and vendors to provide updates on projects and performance status of outstanding Facilities Management.• Contributed towards a successful project turnaround out of deficiency. Analyzed the payment mechanism of a hospital and reallocated and realigned the CMMS systems with architectural drawings of the building containing 3,400 medical units. Supported strong communications between the Finance Team, Design & Build Team, Architectural Team, and Legal Team to ensure all deadlines were met .• Participated in two Annual Facilities Management Retreats with trainings including Building & Obtaining Goals and Strengths & Weaknesses of the P3 Variations Process .• Expert knowledge and familiarity with all documents involved in the production process, from the bidding stage to the operational stage of P3 contracts including RFPs, RFQs, and Project Agreements.• Awarded the Community Service Award, 2016 (the only person to receive this award that year).

Collaborated extensively with internal departments to welcome visitors, manage calendars and calls, coordinate meetings, and travel, and prepare and distribute correspondence. Demonstrated an openness to and acceptance of changing business needs maintaining professional behavior and flexibility with work assignments. Supported monthly ITS Board meetings by participating with updates, tracking minutes, and distributing notes. Assisted in organizing Client and Staff Appreciation events.• Supported Bid Team during in-house bidding by helping prepare RFP and RFQ documents for submission. Responsibilities included drafting and revising templates and reviewing general content and lay out.• Member of the Joint Health and Safety Committee responsible for cultivating and promoting a work safety culture.• Organized submissions for RFP's and RFQ's ensuring strict deadlines of submissions were routinely achieved.Delivered executive support to various C-level executives to contribute towards the achievement of the company’s strategic and operations objectives. Accountable for the management of executive calendars, invoices/billing, national and international travel, expense reconciliation, meeting logistics, and special projects as needed. Maintained a thorough understanding of company policies to handle certain requests and issues independently. Proven organizational skills and attention to detail; excelled in events management, time management, and the ability to work under pressure.• Coordinated details of events for a broad spectrum of special events, meetings, and internal staff events. Expert at communicating and managing at every level from interns to executive-level staff.• Consistently exceeded expectations through effective communications and superior attention to detail.

Booked patients for appointments with the head nurse and surgeon using LifeCharts program.Accepted information from consultants about clients and co-coordinated surgeries; prepared medical files for the head nurse regarding prospective patients once surgeries were booked Organized deliveries for promotional health supplement packages to be shipped out to clients,Made hotel and travel accommodations for out of province clients Contacted clients promoting the Slimband procedure; collected their information and made sure they were sent out proper informative letters and brochures and were booked for requested consultation timesCoordinated medical practitioner referrals with the consultants and organized meeting times Organized consultations for on-site consultants and phone consultations Helped coordinate a patient psychiatric referral program with psychologists and surgeons; coordinated meetings with referred patients and psychologistsKept track of procedure payments from clients who booked surgery and made sure accounting promptly received payments and required payment documentationPerformed weekly pre-operative calls to advise patients of what they needed to do before coming in for their surgery and answered any of their questions and concerns about the surgery.Answering patient inquiries and directing their calls to the appropriate personnel; cared for patients and made sure they were seen promptly according to their appointment time and updating patients on any delays regarding surgery times, as well as updating family members on the status of the patient after surgery. Implemented documentation to better keep track of patient payment forms and promissory notes for financial statements As head of Administration, made sure the rest of administrative staff were up to date as per the changes in the company and events taking place at the clinic Organized administrative hours

Prepared affidavits for lawyers to review and sign Filed court documents at the Toronto Family Court Drafted and edited court orders, later to be filed with the courts Organized consultations and meetings between lawyers and clients Interviewed clients and made sure they were referred to the right lawyersPrepared legal fax documents and notices of motion to be filed at court Created client files for lawyers with legal documents to be filed with the lawyer and the Toronto courtsConcurrent with School________________________________________________________________________________________

Responsible for the well being of 11 children aged 15 months to 2 yearsPerformed Brisance Development assessments on childrenOrganized activities which would stimulate the intellect and physical growth of children while ensuring a safe routine and a safe environment for the children to interact and growConcurrent with School__________________________________________________________________________________________

Perform daily operational requirements including daily cash audits and deposits, managing of ordering and receiving processes, managing return claims process, and interacting with company accountantManaged a team of employees, including scheduling, payroll, performance assessments, as well as hiring of new employeesResponsible for planning company meetings and events

Performed day to day operations which consisted of training women on exercise equipment, developing nutritional recommendations through one on one sessions with customers, as well as signing and renewing contracts with customersAdded significant value to the company by implementing processes around tracking clientele with computer applications including Microsoft Office and Outlook Express as well as developing a website for internal use in event promotionResponsible for providing input into advertising and marketing considerationsThe Hospital for Sick Children