Melissa Davis Email & Phone Number

Greenwood Village, Colorado, US

Minneapolis, Minnesota, US

Minneapolis, Minnesota, US

Minneapolis, Minnesota, US

Denver, Colorado, US

Plano, TX, US

Direct the definition and maintenance of standards within the Real Estate/Construction/Design departments. Provide a centralized approach to improving overall project efficiency by introducing and managing projects through standardized processes. Lead and manage a team by training, developing, and coaching team members on a consistent basis. Develop.

Plano, TX, US

• Perform construction management for new centers, relocations, hotels, and refresh/remodel of existing centers throughout the United States.
• Generate accurate budgets and maintain cost analysis and forecasting throughout life of project. Approve all capital billing, change orders and manage the closeout process.
• Develop bid packages/RFP, identify the list of approved bidders, qualify submitted bids from GC’s and execute required contracts.
• Manage RFI’s with general contractors, architects/engineers and designers. Consult with outside and national vendors to ensure supplier accuracy, cost validation, and delivery expectations.

Englewood, CO, US

Responsible for executing multiple remodel and new store projects from concept to completion averaging $6-$8M per year. Manage project integration, costs, schedule, staff, communication, and closing. Collaborate and lead cross-functional teams to define SOW, develop budget and phasing schedules, analyze FF&E deliverable to properly execute open store.

Englewood, CO, US

Provide concise direction to 463 stores detailing all merchandising aspects and presentation for Fitness, Rackets, Golf and Licensed categories. Collaborate with Merchants, Advertising/E-Com and Operations to ensure all categories are in line with a consistent message. Develop cohesive relationship with all vendor partners resulting in accurate and on-time.

Englewood, CO, US

• Executed 93 Store Remodels and Store Improvements in 2008. Effectively worked with architects, engineers, developers, contractors, city officials, and regional management to efficiently and accurately achieve project.
• Successfully partnered with the Director of Remodels in a $2.6M expansion on-time and reducing construction costs by $150K.
• Created and implemented phasing schedules and calendars to actively manage projects and communication with General Contractors and district personnel to ensure all projects are completed on-time and to regional.
• Designed and implemented a financial report that provided real time reporting and eliminated data inconsistencies.

Englewood, CO, US

• Maintained the Sport Services business to include a multimillion dollar capital budget, manage and train 40 SMT’s supporting 425 stores, forecast, plan and initiate the rental program in 80 stores. Supported $500M in.
• Created and presented the “Train the Trainer” program to the SMT’s on all areas of Sports Service equipment and SOP, which decreased our repair costs by 25%.
• Reorganized the CO2 program to a nationwide vendor saving the company approx $50K in supply purchase per year.
• Partnered with the Design department to build new tech centers that were similar in all locations, which allowed for consistency, bulk purchasing, and audit compliance that saved approx 20% in set up costs.

• Facilitated training workshops for service technicians, audit compliance, rental inventory and sales goals for three districts in Colorado.
• Maintain consistency in all shops by implementing random audits and checklists to ensure department operations coincide with Standard Operating Procedures; this increased audit compliance from an average of 82% to 95%.
• Provide on-going price comparison with direct competitors resulting in more accurate marketing and advertised promotions from the corporate office.
• Streamlined compliance with inventory control practices which allowed for sustained product turnover and dismissal of unused rental product.
• Monitored supply ordering process and maintain at adequate levels which resulted in a 5% savings in annual supply costs.

• Managed team of 40 TSR’s to ensure all sales goals, conversion rates, and customer service expectations.
• Decreased turnover rate by developing more efficient training, implementing a monitoring/coaching process with our Quality Assurance Team, and by creating new types of incentives.
• Re-engineered and improved the Customer Service Department by implementing new policies and procedures that enabled better communication between the client and the agent.
• Enhanced training materials and program to effectively teach the communication methods and SOP to new-hire team, and on-going education to existing TSR’s.