Maddelyn Simboli, Lpn Email & Phone Number

Moab, Ut, Us

- Comply with the Fair Debt Collection Practices Act - Make an average of 200 calls a day - Answer questions, do second voices for new collectors and be the "go to" person when the team manger is not available - Use skip tracing software (TLO) and google to locate consumers - Negotiate settlements and payment plans with consumers - Use account information, prior arrangements with consumers and client information to effectively overcome rebuttals and recover debts from old accounts - Collect between $20,000 to $40,000 per month working miscellaneous consumer accounts (Utilities, hotels, cell phone companies, home security companies, cable companies, companies that provide credit for car repairs and other miscellaneous large purchases)

- Practice active listening to assess customers’ needs and effectively recommend products - Develop lasting business relationships with clients- Advise and explain policies and product features to customers - Make courtesy calls to preferred clients to invite them to promotional events - Answer the telephone in order to assist customers and answer any questions- Clean and inspect jewelry as well as process clients' paperwork - Present and process credit applications

Cleveland, Ohio

- Assisted with the launch of the new company website- Supported the regional sales managers by providing them with marketing materials - Wrote and distributed the company blog, press releases, email blasts and social media - Responded to customer catalog requests- Collaborated with distributors to provide new images and product information for the website- Proofed and populated information for company catalogs - Utilized CRM software (TCM) for research purposes - Edited and created product literature PDFs in Adobe InDesign and uploaded them to the website

Ran a business in the Capsim competitive, applied business simulationCollaborated as part of a team to manage Marketing, Finance, Production, Research and Development, Human Resources, and Total Quality Management decisions Analyzed proformas, industry reports, balance scorecards, and competitor's financials to compete strategically and plan for the future

San José, Costa Rica

Created a fundraising website through a crowd-sourcing platform to raise $4,000 for the organization’s children’s camp that supports at risk youth Helped at risk youth create projects to promote solving problems Compiled a database of contacts, and sent Facebook invitations and emails for the international conference Organized and catalogued files

Avon, Oh

- Acted as a server to dining room customers- Greeted and seated customers- Prepared food for side dishes and cleaned dining area

Berea, Oh

- Tutored students individually in basic accounting principles - Developed an individual study plan with students

Avon Lake, Oh

- Opened store for morning sales - Operated cash register in a fast paced customer environment - Reconciled cash drawer and lottery sales - Unpacked goods and stocked shelves

Associate'S Degree, Registered Nursing/Registered Nurse

Bachelor Of Arts (B.A.), International Business And Spanish, 3.69/4.0

With a focus in International Business and Spanish while earning my Bachelor's degree, I have gained a diverse range of knowledge.