Solutions Architect
Current
Nov 2023 - Present
AeroLeads people directory · profile
Jim Madden Email & Phone Number
Solutions Architect & Technical Leader | Multilingual Developer (Swift, JavaScript, TypeScript) | Technical Documentation Pro | iOS Developer
at
ReadMe
1 work email found
@twilio.com
5 phones found area 781, 617, and 415
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Solutions Architect & Technical Leader | Multilingual Developer (Swift, JavaScript, TypeScript) | Technical Documentation Pro | iOS Developer
Location
San Francisco Bay Area, United States, United States
Who is Jim Madden? Overview
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Quick answer
Jim Madden is listed as Solutions Architect & Technical Leader | Multilingual Developer (Swift, JavaScript, TypeScript) | Technical Documentation Pro | iOS Developer at ReadMe, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at twilio.com, phone signal with area code 781, 617, 415, and a matched LinkedIn profile for Jim Madden.
Jim Madden previously worked as Solutions Architect at Readme and Solutions Engineer at Envoy. Jim Madden holds Ba, Sociology/Criminal Justice from Umass Boston.
Company email context
Email format at ReadMe
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{first_initial}{last}@twilio.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jim Madden. Compare company email patterns before reaching out.
Profile bio
About Jim Madden
Jim Madden is a Solutions Architect & Technical Leader | Multilingual Developer (Swift, JavaScript, TypeScript) | Technical Documentation Pro | iOS Developer at ReadMe. He possess expertise in css, php, mysql, jquery, web applications and 48 more skills.
Listed skills include Css, Php, Mysql, Jquery, and 49 others.
Current workplace
Jim Madden's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles
Jim Madden work experience
A career timeline built from the work history available for this profile.
Solutions Engineer
- Ran technical discoveries with project stakeholders and technical assets.- Wrote technical design documentation.- Filled the role of technical architect and engineer when needed.- Specialized in integrating services into Zendesk using APIs, Zendesk Integration Services, Zendesk Custom Application and middleware platforms.- Worked with the ChatGPT API to.
Mar 2022 - Apr 2023
Senior Solutions Architect - Professional Services
In addition to the Solutions Architect role:- Mastered the art of building trust with technical stakeholders and decision makers.- Created executive and developer alignment around the solution strategies that I envisioned.- Built project plans, worked with PMs to lay out timelines, and worked with customers to implement solutions.- Identified and surfaced.
Oct 2020 - Mar 2022
Solutions Architect - Professional Services
Ran customer consulting engagements.- Led discovery sessions and technical discussions with customers.- Built full software solutions and provided sample code and documentation on many customer engagements.- Worked in multiple programming languages and clearly articulated technical concepts at both a high- and low-levels. - Managed customer expectations.
Jul 2019 - Oct 2020
Principal Onboarding Engineer - Customer Support & Partner Training
- Focused primarily on training and certifying Twilio partners.- Led in person training seminars for partner software developers.- Developed training content and materials.
Nov 2018 - Jul 2019
Sr. Onboarding Engineer - Customer Support & Partner Training
- Provided guidance to new customers to quickly get them up to speed on the use of Twilio's APIs.- Trained customers and partners on how to build with Twilio's APIs and products.- Certified Twilio Build partners: https://www.twilio.com/partner-solutions
Jul 2017 - Nov 2018
Sr. Technical Support Engineer - Developer Customer Support
- Provided technical product support to software developers.- Average CSAT was in the high 90th percentile.- Ran classes training incoming employees on the ticketing system.- Mentor/buddy to new hires in support.
Nov 2015 - Jul 2017
Software Developer (Contractor)
Kollabria
Developed a proof of concept web dashboard/document management application to be used with proprietary scanner technology. POC was developed using a LAMP stack, with Codeigniter as the PHP framework and Bootstrap as the frontend template.
Mar 2015 - Jun 2015
Deployment Specialist (Contractor)
Supported the installation of Demandforce's services/software on client systems.
Jan 2015 - Mar 2015
Software Developer | Devops
Developer and technologist for a direct sales retail startup. Responsible for all technology during the initial startup phase of this organization. I filled many roles at this organization including sysadmin, architect, developer, and project supervisor for front-end development.
Oct 2013 - Sep 2014
Software Engineer
Worked on a small development team for an online banking startup maintaining and enhancing marketing websites.
May 2013 - Aug 2013
Web Developer
Web developer for a small private tutoring company. Responsible for building and maintaining web sites, in house CRM system, server maintenance and online marketing.
May 2012 - Apr 2013
Web Developer
Worked on a small agile software development team responsible for the development of three cooking entertainment/education websites.
Apr 2010 - Apr 2012
2 education records
Jim Madden education
Ba, Sociology/Criminal Justice
Umass Boston
Cinematography And Film/Video Production
Fitchburg State University
FAQ
Frequently asked questions about Jim Madden
Quick answers generated from the profile data available on this page.
What company does Jim Madden work for?
Jim Madden works for ReadMe.
What is Jim Madden's role at ReadMe?
Jim Madden is listed as Solutions Architect & Technical Leader | Multilingual Developer (Swift, JavaScript, TypeScript) | Technical Documentation Pro | iOS Developer at ReadMe.
What is Jim Madden's email address?
AeroLeads has found 1 work email signal at @twilio.com for Jim Madden at ReadMe.
What is Jim Madden's phone number?
AeroLeads has found 5 phone signal(s) with area code 781, 617, 415 for Jim Madden at ReadMe.
Where is Jim Madden based?
Jim Madden is based in San Francisco Bay Area, United States, United States while working with ReadMe.
What companies has Jim Madden worked for?
Jim Madden has worked for Readme, Envoy, Twilio Inc., Kollabria, and Demandforce.
How can I contact Jim Madden?
You can use AeroLeads to view verified contact signals for Jim Madden at ReadMe, including work email, phone, and LinkedIn data when available.
What schools did Jim Madden attend?
Jim Madden holds Ba, Sociology/Criminal Justice from Umass Boston.
What skills is Jim Madden known for?
Jim Madden is listed with skills including Css, Php, Mysql, Jquery, Web Applications, Apache, Javascript, and Ruby.
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