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MDM Expert with 7+ years of experience between professional services and engineering. Served as lead engineer while spearheading Zuora’s CPQ Rules Engine on SFDC platform. Served as engineering liason between Reltio and Reltio Insights resell partner in a multi year effort to remediate, stabilize, and facilitate future success around solution's use of Reltio MDM and Reltio Insights. Team player who regularly collaborates with team across 24 hours of business availability, including facilitating cross-functional success between Professional Services, Engineering, Customer Support, Product Management, and the customer or partner. Passionate about my projects, my customers, and most importantly my team.• Developed: 10 separate enterprise software projects• Architected: 5 separate enterprise software projects• Reusable: 5 or more projects have seen direct reuse• Defining: 1 project redefined the company roadmap creating new part of our core product• Hypercare: Provided engineering support for 1 Resell Partner and 7 indirect customers. Provided engineering support for 2 Strategic customers
Acuity Partners, Inc
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PresidentAcuity Partners, Inc Dec 2019 - PresentAcuity Partners is a Master Data Management specialty organization with focus on Reltio products. Acuity Partners brings the functional expertise of Reltio's own professional services as well as the depth and breadth of knowledge of Reltio's own product engineering teams directly to the customer's own home.We understand the power of the Reltio cloud MDM product when implemented correctly, and we understand the challenges that arise from less than an expert implementation as our team has guided similar customers out of the same.We believe that the best implementation of the Reltio meets the following: knowledge of the inner-lying data movement of the various Reltio components, minimizing process bloat by conforming to Reltio interfaces and structures, and most importantly a deep understand of *the customer's own vision and definition of current and ongoing success.*
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Product ConsultantTata Consultancy Services Jul 2019 - Nov 2019Mumbai, Maharashtra, InAs a Product Consultant for TCS, my responsibilities are to provide Pre-sales documentation and architecture expertise as well as to provide post-sales architecure guidance during implementation for Quote-to-Cash solutions based on the Zuora subscription billing product. -
Senior Software EngineerReltio Mar 2018 - Jul 2019Redwood Shores, Ca, UsAs a member of RACE (Reltio Advanced Customer Engineering), my objective is to guide and nurture success for strategic Reltio customers and partners.My responsibilities to customers are: guide customer in usage and orchestration of Reltio and peripheral systems, represent customer's technical challenges and concerns to Reltio Engineering and Product Management, provide necessary changes in the form of core code enhancements and ad-hoc revisions, and provide effective test coverage to ensure past and current functionality are maintained with future releases of the various Reltio products.After one month of joining the RACE team, I was selected to specialize in Reltio's cutting edge Reltio Insights product helping to stabilize and guide our first customers and partners to adopt the product. Reltio Insights is a Spark-based tool which brings the power of distributed columnar analytics computing to the data managed and maintained by the Reltio MDM product. -
Senior ConsultantReltio 2016 - Mar 2018Redwood Shores, Ca, UsPrimarily, I am responsible for the technical aspects of Reltio Cloud MDM implementation. This includes any of Reltio configuration, integration, and creating custom applications which extend the standard functionality of the Reltio platform.Additionally, I am responsible for creating and maintaining a collection of internal tools used to facilitate Reltio implementation and use.
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Technical Solutions ConsultantZuora Apr 2014 - 2016Redwood City, California, UsI design and integrate custom solutions for enterprise clients, mostly revolving around the Salesforce platform and the Zuora Billing platform. My work commonly involves integration of multiple technical systems to work in harmony for a single functional goal or business process.My primary responsibilities are the following:► Understand the Customer Requirements and Business Process► Understand the customer's Technical Ecosystem (integrated environments)► Design Integration Solutions to unify the customer's Technical Ecosystem► Design and Develop Software (often on the Force.com platform)My secondary responsibilities are the following:► Self management► Reporting on project status► Extensive teamwork skills. Both internal and external► Extensive communicationTechnical Skills Used:► Database Manipulation: SQL, SOQL, ZOQL► (Server Side) Programming: Java, Apex, Ruby► Web Development: HTML, JavaScript, JSON, AJAX► Data Structure Languages: XML, JSON► Development Stacks: J2EE, Ruby on Rails, Salesforce PlatformDesign Patterns:► Interface Driven Design (Design by Contract)► Responsibility Driven Design► MVCBusiness Process► Rules Processing► CPQ (Configure, Price, Quote) -
Opentext ConsultantDelaware Exaserv Apr 2012 - Nov 2013Technical OpenText Consultant:OpenText VIM (SAP Invoice Management)► Customized workflow logic► Provided EDI solutions to handle incoming data► Customized reporting and user interfaces for specific user needs► Provided standard OpenText VIM configuration to workflow and approval processesOpenText Content Server► Back-end:. ● Data gathering for analytic queries. ● Reporting security as provided with LiveReports template functions. ● DB update security as built into Content Server via WebReports standard tags. ● Web services for receiving front end communication to the back end► Front end:. ● Custom user dashboards. ● Flexible and responsive front end.... ▫ Enhanced functionality capitalizing on jQuery library. ● Reporting based on flexible searches and filters.... ▫ Data security via LiveReports templates. ● Styling and branding as provided by standard libraries and CSS► Workflows to manage business processes► Task notifications using email notification and Content Server task alerts
William Madden Skills
William Madden Education Details
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Georgia Institute Of TechnologyElectrical Engineering -
Southern Polytechnic State University
Frequently Asked Questions about William Madden
What company does William Madden work for?
William Madden works for Acuity Partners, Inc
What is William Madden's role at the current company?
William Madden's current role is Master Data Management Engineer, Consultant and Architect.
What is William Madden's email address?
William Madden's email address is wi****@****tio.com
What is William Madden's direct phone number?
William Madden's direct phone number is +165024*****
What schools did William Madden attend?
William Madden attended Georgia Institute Of Technology, Southern Polytechnic State University.
What skills is William Madden known for?
William Madden has skills like Java, Sap, Sql, Abap, Open Text Livelink, C++, Javascript, Webreports, Databases, Html, Jquery, Jquery Ui.
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