Maddie Springer Email & Phone Number

Boulder, Co, Us

Chapel Hill, Nc, Us

Southeast Asia

Lamphun, Thailand

Develop and deliver English language lessons, primarily reading and writing-based with a focus on grammar, to 240+ students aged 12-16 in a Thai government school. Manage seven classrooms with 35-40 students per class, using innovative teaching methods to enhance student participation and academic performance.

Hawaii, United States

Facilitated positive group dynamics and conflict resolution among 21 campers aged 15-18 over the course of two 3-week long trips. Managed and oversaw itinerary logistics, transportation, camp set-up, food preparation, medication administration and first aid, outfitter communication, and safety at all times. Empowered students to take initiative in learning skills while cultivating cultural and environmental respect and awareness.

Big Sky, Montana

Facilitated the safe and efficient loading and unloading of guests for uphill transport, maintained lift ramps, huts, enclosures, and surrounding areas in a neat and orderly condition, identified potential hazards and reported them immediately to ensure the safety of all guests, and provided exceptional customer service in response to guest questions regarding the ski resort.

Healy, Alaska, United States

Provided concierge services, utilized problem solving skills to address customer challenges,and followed through to ensure positive guest outcomes. Responsible for marketing excursions to guests and processing payments for tour sales. Worked additional hours in housekeeping and retail departments when help was needed.

Ann Arbor, Mi, United States

Oversaw the full operations of a 30+ student-run annual campaign generating $300,000 yearly to support Hillel's philanthropic and student engagement activities. Responsible for supervising 14-caller shifts, marketing the campaign to prospective callers, interviewing caller applicants, managing our constituent database through VanillaSoft, creating incentive programs, and soliciting Hillel's highest-capacity donors.

Ann Arbor, Mi, United States

Responsible for supervising up to 14 callers per shift, interviewing caller applicants, and soliciting Hillel's highest-capacity constituents.

Reached out to constituents to strengthen their relationships with U of M Hillel, update demographic information, and help acquire over $300,000 for the annual fund.

Assisted across all departments within the Michigan Sport Business Conference Student Planning Team, including Partnerships, Event Planning, Marketing, Creative, and Team Relations.

Created and maintained a cohesive team culture for the MSBC student planning committee, lead recruitment and diversity initiatives, and organized professional development opportunities for team members.

Ann Arbor, Michigan

Enhanced and maintained the public image of the largest undergraduate-run sport business conference in the country, which has featured industry leaders such as Joe Tsai, Dan Gilbert, Mia Hamm, Jessica Mendoza, and Adam Schefter.

Seattle, Washington, United States

Sourced information from term sheets and contracts to maintain a detailed inventory of partner assets, including LED signage, ticket banks, and arena space entitlements. Conducted market research on over 100 prospective partners and outreach contacts. Helped Seattle Kraken partners activate on-site at the 2021 NHL Expansion Draft via co-branded signage, sponsored VIP gifts, food trucks, and product giveaways for attendees. Spearheaded the creation of a monthly partner newsletter, providing our 50+ signed partners with exclusive content regarding activation opportunities and upcoming events.

Park City, Utah, United States

Facilitated guest reservations, check-ins, and check-outs via Maestro Property Management Software. Provide guests and owners with concierge services in areas such as: restaurant reservations, activity recommendations, and transportation coordination. Performed residence inspections prior to the guest’s arrival and after they have departed. Handled credit card transactions, including settling guest incidentals upon departure and providing a detail of charges, if requested. Have gained overall experience in hospitality and customer service.

New York, New York, United States

Researched and coordinated sustainability initiatives including the foundation of MSG's inaugural CSR Report, an internal voter engagement program called MSG Votes, and company responses to current events such as the George Floyd protests and Covid-19. Collaborated with fellow interns on a semester-long project analyzing potential revenue-generating solutions to the challenges Covid has posed for the sports and entertainment industries.

Ann Arbor, Michigan, United States

Conducted independent research through a variety of scholarly sources in order to discover which factors serve as effective predictors of successful cross-cultural negotiation, with a particular focus in Croatia.

Ann Arbor, Mi

Addressed marketing concerns, managed outgoing communications to potential clients, and charted interactions between potential clients and outgoing publications through the use of metrics in order to determine program growth.

Managed external communications between Phi Beta Lambda and all other professional organizations, and coordinated events for over 200 people.

Haifa Area, Israel

Promoted events put on by Beit HaGefen, an Arab-Jewish cultural center based in Haifa, Israel, to foster values of tolerance and shared society. Researched, developed, and maintained contact with over 25 potential new donors and grant-giving organizations.

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General

Activities and Societies: Phi Beta Lambda Professional Business Fraternity, Michigan Advertising and Marketing, Michigan Hillel, Michigan.

Education record

Activities and Societies: National Honor Society, National French Honor Society, Tigers for Table