An experienced IT professional with over 12 years of experience in the areas of the software implementation, project management, training, consulting and support and I am committed to improving business productivity and efficiency by applying technical expertise to develop insightful solutions applicable to current business practices.The ability to transform a business into a more streamlined, efficient and productive environment is what drives me to do what I do every day and as an implementation consultant managing the customer onboarding process from start to finish, I see first-hand the true impact a great product can make in organisations.