Coordinate and supervise the activities of a customer service team in meeting the needs of the customers of NSW by allocating and coordinating workflows and including managing escalated customer enquiries properly and effectively, identifying and eliminating errors and planning for continuous improvement. Assist in the form of employee management and various financial and administrative duties when required.

• Contribute to the development, implementation and evaluation of communication and stakeholder engagement strategies, plans and activities in line with corporate direction and priorities • Write, edit and format material for publications, reports and other communications across a range of mediums including electronic, multimedia, print, etc. Includes publications such as the Annual Report, Palliative Matters e-publication and content for social media• Assist in managing the day-to-day… Show more • Contribute to the development, implementation and evaluation of communication and stakeholder engagement strategies, plans and activities in line with corporate direction and priorities • Write, edit and format material for publications, reports and other communications across a range of mediums including electronic, multimedia, print, etc. Includes publications such as the Annual Report, Palliative Matters e-publication and content for social media• Assist in managing the day-to-day media and public relations activity of PCA, including media monitoring, writing of public relations and media materials (releases, opinion pieces, etc) and media liaison• Build and maintain relationships with related organisations and groups to ensure suitable consultation for promotion activities• Strengthen links with relevant stakeholders including Government and other not-forprofit organisations and identify opportunities for new partnerships and sponsorship• Assist in website maintenance, including but not limited to content updates and images• Plan and coordinate social media activities including updates on Twitter and Facebook and manage reporting against KPI’s. • Work in collaboration with other staff to create and implement promotional strategies to generate participation and engagement in Palliative Care week or other promotional and marketing initiatives of PCA  • Develop and maintain relevant databases, including media contacts Show less

• Assist in shaping the positioning and promotion of Touch Football and the Harvey NormanNRL brand across traditional and digital media channels, including newspaper, television,radio, EDM and website• Development of marketing and communications plans and digital communicationstrategies• Managing TFA’s social media channels• Overseeing and undertaking a broad range of multimedia projects and tasks• Preparation of organisational documents and reports such as annual reports and… Show more • Assist in shaping the positioning and promotion of Touch Football and the Harvey NormanNRL brand across traditional and digital media channels, including newspaper, television,radio, EDM and website• Development of marketing and communications plans and digital communicationstrategies• Managing TFA’s social media channels• Overseeing and undertaking a broad range of multimedia projects and tasks• Preparation of organisational documents and reports such as annual reports and bi-annualmagazine• Website maintenance, coding, user experience mapping and content creation• Sponsor and partner servicing• Liaising with internal and external stakeholders• Event coordination and execution Show less

•Research/identify, develop, and upload online articles/stories for the Touch Football Australia website and other digital platforms• Compile marketing and media releases and kits, contacts and information for event promotion• Assist in promoting Touch Football and their sponsors internally through newsletters, emails and publications and digital/online channels• Liaise with the Touch Football Australia Communications Coordinator on project requirements• Develop new ideas and… Show more •Research/identify, develop, and upload online articles/stories for the Touch Football Australia website and other digital platforms• Compile marketing and media releases and kits, contacts and information for event promotion• Assist in promoting Touch Football and their sponsors internally through newsletters, emails and publications and digital/online channels• Liaise with the Touch Football Australia Communications Coordinator on project requirements• Develop new ideas and systems regarding e-marketing of the sport. Show less

• Maintaining social media communication channels• Maintaining the Tennis ACT website• Deliver content in the context of Tennis ACT’s participation strategy, promoting specificprograms• Assist with preparation of content for digital communication• Assist with media releases and contact with ACT media• Assist in the development of marketing collateral