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Cammeray, NSW, AU

Sydney, New South Wales, Australia

Cammeray, New South Wales, Australia

- Demonstrated attentiveness and patience in serving customers, ensuring a positive dining experience.- Exhibited strong organisational and multitasking abilities, thriving in a fast-paced café environment.- Utilised active listening and effective communication to understand and meet customer preferences.- Fostered a collaborative team spirit, contributing.

Australia

- Conducted comprehensive client assessments, demonstrating proficiency in evaluating eligibility for pro bono assistance and addressing legal, financial, or workplace concerns. - Executed intake administrative functions with precision, encompassing phone inquiries, appointment scheduling, conflict checks, and reception duties. - Applied highly organised.

Cammeray, New South Wales, Australia

- Monitored day-to-day crew activities, coordinated breaks, and reported critical developments to management. - Managed inbound calls for customer bookings, maintaining the management diary.- Coordinated on-the-job training for new staff in collaboration with management. - Addressed customer complaints in line with company policies, maintaining customer.

Pyrmont, New South Wales, Australia

- Offered friendly and efficient customer service to create a welcoming atmosphere for customers. - Expedited food and beverage service, operated cash registers, and demonstrated multitasking abilities

Yamba, New South Wales, Australia

- Coached team members on efficiency improvement, organisational skills, and best practices. - Achieved KPIs and improved customer satisfaction scores through effective leadership. - Upsold products, increasing sales revenue. - Managed store openings and closures, adapting to changing demands to enhance staff coverage and productivity.