Senior Data Analyst
Boston, Massachusetts, Us
• Constructed a client tracking analytics dashboard within Tableau, modeling customer transaction trending using Google Analytics, KNIME workflow, and joining across multiple databases within SQL. This is used every day by sales and higher management to stay up to date on client’s current subscriptions, gather insight on new leads and upsell new products.• Led client annual reviews and training sessions, teaching our clients how to use our products, try out new pricing strategies and make informed decisions within their companies.• Developed client relationships, ran ad hoc analysis, and maintained the highest quality of Informa’s data.