Maddison Healey Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Richmond, Victoria, Australia

- Coordinating and supporting the National Advisory Committee and state committees, facilitating meetings and presentations.- Managing race bib fulfillment for a database of up to 70,000 participants, including cleaning and distributing reports with up to 10,000 entries.- Overseeing the end-to-end process of the merchandise program with the suppliers, distribution centre, and website provider, assisting with budgeting, design, production, reporting, and delivery.- Utilising Excel for generating and presenting reports on fulfillment, participation numbers, ticket revenue, and donations.- Managing the VIP invitations process, including liaising with local committees, creating personalised invitation letters using Word Mail Merge, and maintaining communication with up to 80 invitees.- Providing on-the-day production support for the Melbourne event and developed templates for the other major city events.- Collaborating with contracted companies to redesign the customer service experience, including FAQs and communication protocols.- Responding to up to 50 customer queries per day across 3 inboxes using SalesForce, with a focus on merchandise inquiries.- Assisting in post-event participation reporting, utilising SurveyMonkey for insights and Excel for reporting, and participating in team debriefs.- Supporting the GM of Events and Risk with diary management and meeting facilitation duties.

Richmond, Victoria, Australia

- Assisting the Head of Finance and Corporate Services in a temporary role while the Accounting Manager and Board Secretary was on extended leave.- Using Xero to ensure accurate, efficient, and timely processing of accounts payable, accounts receivable and invoicing including filing.- Undertaking banking and bill payments through the Foundation’s online business banking portal.- Using Xero to undertake account reconciliations including daily bank and credit card reconciliations, prepayments, accruals, and other key account balances.- Undertaking aged debtor analysis and follow up with debtors.- Assisting the Head of Finance in;• maintaining accounting records and supporting documents.• coordinating and despatching Board and Committee papers, agendas, reports and other documents for Board and CEO meetings.• organising and co-ordinating Board Meetings including preparation of Agendas.

Dandenong South, Vic

•Working as a team to de-palletise and de-foil pallets so products can be entered into the automated system.•Manually creating pallets using voice picking technology, using Toyota MHE and adhering to required KPI’s.•Working in the security isle (trusted team members only section) to pack cigarettes/tobacco products.•Unloading/sorting pallets/rubbish returned from stores using Toyota MHE.•Loading trailers in dispatch to go to stores while following CoR guidelines. Communicating with a control desk any issues that were arisen and using Toyota MHE.

Yarck, Vic

• Sorting and quality checking of cherries, maintaining hygiene and grading standards.• Making, scaling, lidding, labelling, and stacking various boxes, punnets and creates.• Standing in as a “Box World” (box creation) team leader;-Managing incoming stock levels.-Communicating with other leaders via walkie talkies.-Managing a team to keep outgoing stock levels flowing to the pack shed line workers.

Mansfeild, Vic

•Performed crop care tasks including twisting/clipping, truss-pruning and de-leafing both tomato and capsicum plants.•Picking/packing tomatoes and capsicums following company hygiene procedures.-Towing both full and empty picking trolleys to and from greenhouses using both a stand-up tow tractor and ride-on tow tractor.•Communicating the speed of pickers and need of more trolleys to management and the packhouse to make sure there was no disruptions in workflow

Mornington Peninsula, Victoria, Australia

•Processed POS transactions, including cheques, cash and credit purchases or refunds.• Monitored new team members on POS system operation, customer service strategiesand sales.• Trained as a cafe support team member and provided back-up coverage to supplycustomers with optimal support. Served individually made coffee drinks to over 200customers daily. Prioritised drink requests while managing interruptions.• Replenished sales floor merchandise and organised shelves, racks and bins for optimalappearance. Operated a pallet jack and manual handling equipment to move heavyloads and maintain production levels.

Mornington Peninsula, Victoria, Australia

• Explained company policies, game rules and safety requirements.• Planned and set up games with specific subject matter and stories.• Kept game and party rooms clean and neat for next guests.• Watched guests closely to maintain current understanding of gameplay.

Hallam, Victoria, Australia

• Screened potential employees resumes and carried out reference checks.• Maintained work structure by updating job requirements and job descriptions for allemployment advertisements.• Designed and developed Learning Management System modules for company inductiontraining.• Performed various administrative functions, including filing, paperwork, sorting mailand office cleaning

Diploma, Travel And Tourism Management

• Implement and monitor work health and safety practices • Enhance customer service experiences • Interpret financial information • Manage.

Cert Iii, Tourism

• Participate in safe work practices • Provide service to customers • Show social and cultural sensitivity • Work effectively with others

High School Diploma

• Completion of Senior VCAL Certificate • VCAL Captain • 13+ Excellence Awards and 14+ Endeavour Awards • Principal Commendation.