Maddison Taubert Email & Phone Number

Melbourne, Australia

Uptick's growth has been tremendous over the past 3 years - we still remain the industry leader, working together with our customers to build a better product.When our product lead position became available, my role changed to the Product Manager and Owner of our legacy product, Workforce, working alongside our CEO, Aidan. My role still continues to be very hands-on with our customers however now, I am also leading and managing Workforce in order to build the product to do bigger and… Show more Uptick's growth has been tremendous over the past 3 years - we still remain the industry leader, working together with our customers to build a better product.When our product lead position became available, my role changed to the Product Manager and Owner of our legacy product, Workforce, working alongside our CEO, Aidan. My role still continues to be very hands-on with our customers however now, I am also leading and managing Workforce in order to build the product to do bigger and better things. Show less

Within the first 6 months of working at Uptick I was moved into an Account Manager role, which quickly combined into a Customer Success position. This position highlighted my key skills in relationship building, people management, process developing and time/organisational skills.This role not only helped build knowledge of our extensive product, it also provided a perfect relationship builder between Uptick and its customers - starting that foundational block which makes us so customer… Show more Within the first 6 months of working at Uptick I was moved into an Account Manager role, which quickly combined into a Customer Success position. This position highlighted my key skills in relationship building, people management, process developing and time/organisational skills.This role not only helped build knowledge of our extensive product, it also provided a perfect relationship builder between Uptick and its customers - starting that foundational block which makes us so customer focused today. Show less

Uptick is a cloud based software which aims to provide the building & compliance industry with the most efficient, innovative technology. We are Australia's leading product which provides a full suite of facility management, building compliance and asset maintenance systems for facility managers, body and owner corps, auditors, councils and everything in between.At the time, this position was the only strong link between Uptick and our customers. Being the only person hired to do this… Show more Uptick is a cloud based software which aims to provide the building & compliance industry with the most efficient, innovative technology. We are Australia's leading product which provides a full suite of facility management, building compliance and asset maintenance systems for facility managers, body and owner corps, auditors, councils and everything in between.At the time, this position was the only strong link between Uptick and our customers. Being the only person hired to do this job, learning quickly and keeping the communication and knowledge channels open was required to make sure all our customers were well cared for. Show less

Melbourne, Australia

Grill'd is a pumping, vibrant food chain which prides itself on being the best in customer service and providing the highest quality, Australian made burgers nation wide. Being apart of the Grill'd family was an incredible experience, providing opportunities of growth just 6 months after I started. Working as a shift leader provided me with the necessary skills to lead, maintain composure within a high pressure environment, take initiative, to think quick on my feet, while having fun as it was… Show more Grill'd is a pumping, vibrant food chain which prides itself on being the best in customer service and providing the highest quality, Australian made burgers nation wide. Being apart of the Grill'd family was an incredible experience, providing opportunities of growth just 6 months after I started. Working as a shift leader provided me with the necessary skills to lead, maintain composure within a high pressure environment, take initiative, to think quick on my feet, while having fun as it was done! Show less

Queensland, Australia

Bachelor Of Science (B.Sc.), Biology/Biological Sciences, Environmental Science

Education record

Activities and Societies: Student Sports Manager, Queensland Athletics Team, School Soccer Team Elected student sports manager in 2012.