Ryan Maddock

Ryan Maddock Email and Phone Number

Senior Service Analyst (Service Automation) @ Arup
United Kingdom
Ryan Maddock's Location
United Kingdom, United Kingdom
Ryan Maddock's Contact Details

Ryan Maddock work email

Ryan Maddock personal email

n/a
About Ryan Maddock

Ryan Maddock is a Senior Service Analyst (Service Automation) at Arup. He possess expertise in service desk, itil v3 foundations certified, active directory, customer service, microsoft office and 25 more skills.

Ryan Maddock's Current Company Details
Arup

Arup

View
Senior Service Analyst (Service Automation)
United Kingdom
Website:
arup.com
Employees:
25061
Ryan Maddock Work Experience Details
  • Arup
    Senior Service Analyst (Service Automation)
    Arup
    United Kingdom
    View
  • Arup
    Service Analyst (Service Automation)
    Arup Apr 2024 - Present
    Automating business and digital processes
    View
  • Arup
    Senior It Analyst (Global Service Desk)
    Arup Apr 2022 - Jun 2024
    Experience within multiple different areas of ServiceNow including:- Service Portal- Virtual Agent & Natural Language Understanding (NLU)- Reporting / Performance Analytics- SLA's- Tachyon Integration- Automation / ScriptingDeputising for Global Service Desk LeadContinual Service Improvement initiativesService Transition
    View
  • Arup
    It Analyst
    Arup Jan 2020 - Apr 2022
    1st & 2nd Line Support to internal staffProcess creation, optimisation and automationWorking with ITIL Best PractisesTeam Supervision
    View
  • Hm Revenue & Customs
    Second Line Technical Analyst
    Hm Revenue & Customs Feb 2018 - Dec 2019
    2nd Line Support to over 60,000 members of staffSupporting products including Office 365, Skype for Business, SCCM & MS Office
    View
  • Homes And Communities Agency
    It Service Support Officer
    Homes And Communities Agency Oct 2016 - Feb 2018
    1st & 2nd Line Support to over 900 internal staff and 5000+ external staffSupporting customers Face-to-Face, also via Phone and EmailSupporting products including Skype for Business, Active Directory, Intune & MS Exchange
    View
  • Homes And Communities Agency
    Apprentice It Service Support Officer
    Homes And Communities Agency Oct 2013 - Sep 2016
    1st & 2nd Line Support to over 900 internal staff and 5000+ external staffSupporting customers Face-to-Face, also via Phone and EmailSupporting products including Skype for Business, Active Directory, Intune & MS Exchange
    View

Ryan Maddock Skills

Service Desk Itil V3 Foundations Certified Active Directory Customer Service Microsoft Office Microsoft Exchange Windows Security Windows 7 Windows 8 Windows Phone Windows Intune Blackberry Enterprise Server Radius Server Administration Itil Microsoft Certified Professional Network Administration Windows Server Sql Management Microsoft Excel Information Technology Operating Systems Microsoft Word Teamwork Public Sector System Administration Social Media Windows Security

Frequently Asked Questions about Ryan Maddock

What company does Ryan Maddock work for?

Ryan Maddock works for Arup

What is Ryan Maddock's role at the current company?

Ryan Maddock's current role is Senior Service Analyst (Service Automation).

What is Ryan Maddock's email address?

Ryan Maddock's email address is ry****@****rup.com

What skills is Ryan Maddock known for?

Ryan Maddock has skills like Service Desk, Itil V3 Foundations Certified, Active Directory, Customer Service, Microsoft Office, Microsoft Exchange, Windows Security, Windows 7, Windows 8, Windows Phone, Windows Intune, Blackberry Enterprise Server.

Who are Ryan Maddock's colleagues?

Ryan Maddock's colleagues are Adesina Alabi, Aris Himawan, Thomas Butcher, Marina Tsiganova, Indira Yulianti, Cole Roberts, Luke Shaw.

Not the Ryan Maddock you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.