Maddy Hurley Assoc Cipd Email & Phone Number

London, Gb

London

As the first and standalone business support employee in the business, I set up the office, business and HR operations, professionalised the onboarding experience, built out a team and moved the business to a new office in London.Highlights- Saved 80% on monthly consultancy fees by bringing our external HR provision in-house and assuming responsibility for it as a standalone role.- Creation and roll out of employee onboarding programme administered to 24 new joiners over 9 months resulting in a reduction of follow up support requests and improved information sharing.- Enhanced efficiency and transparency by automating Travel and Expense management, reducing the process steps from 7 stages to 3, and minimising the risk of human error.- Reduced siloed working between entities by placing team coordinator in each global location as a shared resource.- Implemented quality of service agreements to improve support request efficiency, resulting in the availability of 0.5 FTE within the Shared Services Team.EA Support- 360 support for 2 co-founders spanning business and personal priorities.Business/Office operations- Manage a global shared service team- Lead global operations improvement including automation of processes- Resource planning of the global operations team- Annual renewal of office and employee insurance- End-to-end project management- Ready multiple entities for external audit status- AML registration and policy roll out- Researched, sourced and relocated to a new London OfficeHR Operations- Built global HR provision to enable us to move away from external consultant inlcuding; operational processes and global policies, onboarding, HRIS management, benefits, employee relations and global HR adviceStrategy and initiatives- Employee Value Proposition- Performance management process- Group internal communications

Good understanding of business priorities and aligning workstreams accordinglyPR – being the ‘face’ of the co-founder in all his communicationsCoordination of overseas trip to host investors at the IPL (India Premier League) tournamentPrivate jet and helicopter bookingOrganisation of principals business activities- Internal and external meeting coordination- Complex business and personal calendar management- Meeting and guest management, document creation and maintenance- Travel, hotel and visas- Liaising with key stakeholders, investors and clients across a ‘global timezone’Personal affairs management- Travel research, itineraries- Properly and vehicle management- Personal bankingLiaising with celebrities, UHNW, Investors, Royal households and Members of Parliament in a respectful and discrete wayMaintenance and distribution of stock for the cricket team merchandise

Traditional EA support- Complex diary, inbox, call and travel management- Meeting management, research, meet and greet, time management- Board packs, meeting minutes, actions follow up- Production of emails and letters to clients and contacts- Maintaining contacts databaseManaging and tracking the MP’s and firms KPI’s to ensure targets are being reached as per agreed timelineOrganising leadership team off-site strategy days, client events, staff parties, travel and hotelsMember of the office move committee and rebranding project teamBuilding relationships with senior partners and providing valid and summarised information to the MPIn-depth knowledge of Partnership (Salaried, Participating, Equity Partners and remuneration/points system)Assisted in set up of a recruitment committee and processAssist with partner remuneration processReview and update policiesSecretarial team workforce planning, JD creation, salary recommendations, recruiting and mentoringRunning the monthly firm-wide EA team meeting to identify any issues, encourage knowledge sharing and general updates

Exeter, United Kingdom

Uk, Australia, South Africa, Japan

Oxford, United Kingdom

Cipd Level 5 Diploma

Bachelor’S Degree, Equine Science

Activities and Societies: Lacrosse

Education record

Activities and Societies: Lacrosse, Squash, Athletics

Diploma, Stud Practice And Management, Merit 1