Madison Tucky Email & Phone Number

• Manages the seamless traffic flow of all digital audio and text deliverables throughout the production and publication process, maintaining a structured and punctual approach.
• Tracks and analyzes success metrics over time, enabling data-driven decision-making and continuous improvement.
• Assists in preparing essential royalty statements twice a year to be distributed to internal teams, authors, and publisher partners.

• Spearheaded end-to-end support for digital content production, encompassing audio and text preparation for online use, liaising efficiently with content providers, and ensuring high-quality output.
• Orchestrated content distribution across pertinent sales channels, ensuring optimal reach and visibility.
• Demonstrated adeptness in budget management by meticulously tracking expenses within defined budget constraints.
• Collaborated effectively with Editorial, Marketing, and PR teams, synchronizing efforts to strategize and execute promotional activities seamlessly.

• Oversaw the Case Files Series, including all print and digital material.

• Managed the McGraw-Hill Education eBook Library, maintained the website, and tracked sales data.
• Uploaded content every quarter for the Business, Medical, Engineering, Computing, and Test Prep groups.
• Responded to customer queries in a timely manner and troubleshot technical issues.
• Assisted the sales teams in their acquisitions and created custom collections for individual university customers.

• Supported editors in achieving their acquisition goals by assisting with author/editor correspondence, sending and tracking contracts, communicating with reviewers, and helping with research as needed.
• Managed contributor databases, author/contributor contracting and payments, online plant cost tracking spreadsheets, medical and professional Pub Plan tracking documents, and all activities that were essential to.
• Arranged author travel and meeting logistics at McGraw-Hill offices around the United States, conferences, and University Focus Groups.
• Compiled usage and sales data, lead user-testing, and conducted market research for digital projects.

• Organized and supervised rehearsals, promotion, and implementation of performances.
• Installed and operated technical equipment for each show.
• Created and took part in social media campaigns in order to ensure success of the entire season of shows.

• Provided administrative support to nine managers, balancing multiple projects simultaneously.
• Reviewed and analyzed payrolls, reports, financial statements, and distributable information.
• Performed general clerical duties including but not limited to: photocopying, faxing, data entry, and filing.
• Monitored grantees to ensure they were in compliance with all federal and state mandates applicable to their awards.
• Compiled minutes for Community Development Advisement Committee meetings.

• Worked as liaison between 100 student staff and 3 professional staff.
• Scheduled weekly shifts of 80 student tour guides.
• Lead a biweekly staff meeting consisting of 100 student staff and 3 professional staff.

• Conducted more than 200 tours to prospective students, alumni, parents, various school groups, and guests of the university.
• Utilized Cvent registration systems to track and record guest information.
• Managed daily operations by taking phone calls and responding to emails.
• Attended University Events as an official representative of the University.

• Managed recruitment and selection, including active outreach, diverse prospective events, correspondence with over 300 applicants, and deliberation over 18-25 new members.
• Programmed four months of weekly meetings to help new members orient, bond, and grow.
• Volunteered on a weekly basis at rotating sites such as the LA Food Bank, the Downtown Women’s Center, 32nd Street School, etc.
• Contributed to a weekly meeting with 11 other executive board members in order to plan activities and service opportunities for over 150 club members.

• Wrote bi-weekly blog posts detailing life as one of 3 USC students selected to study abroad at Trinity College Dublin for the semester.

• Guided 7 groups composed of 15 first year, transfer, and international students in order to prepare them for college.
• Assumed the roll of academic advisor and assisted students with registering for classes.
• Served as a point of contact throughout the school year for students to ease all aspects of their transitions into life at USC.

• Composed more than 50 press releases and original blog posts for Next Century Publishing clients.

Bachelor’S Degree, Creative Writing

Activities and Societies: USC Admission Center, USC Helenes, RSG (Residential Student Government), USC Orientation Programs, Sigma Tau.

Bachelor’S Degree, Narrative Studies