Madison Tucky Email & Phone Number

• Manages the seamless traffic flow of all digital audio and text deliverables throughout the production and publication process, maintaining a structured and punctual approach.• Tracks and analyzes success metrics over time, enabling data-driven decision-making and continuous improvement.• Assists in preparing essential royalty statements twice a year to be distributed to internal teams, authors, and publisher partners.

• Spearheaded end-to-end support for digital content production, encompassing audio and text preparation for online use, liaising efficiently with content providers, and ensuring high-quality output.• Orchestrated content distribution across pertinent sales channels, ensuring optimal reach and visibility.• Demonstrated adeptness in budget management by meticulously tracking expenses within defined budget constraints.• Collaborated effectively with Editorial, Marketing, and PR teams, synchronizing efforts to strategize and execute promotional activities seamlessly.

• Oversaw the Case Files Series, including all print and digital material.

• Managed the McGraw-Hill Education eBook Library, maintained the website, and tracked sales data.• Uploaded content every quarter for the Business, Medical, Engineering, Computing, and Test Prep groups.• Responded to customer queries in a timely manner and troubleshot technical issues.• Assisted the sales teams in their acquisitions and created custom collections for individual university customers.

• Supported editors in achieving their acquisition goals by assisting with author/editor correspondence, sending and tracking contracts, communicating with reviewers, and helping with research as needed.• Managed contributor databases, author/contributor contracting and payments, online plant cost tracking spreadsheets, medical and professional Pub Plan tracking documents, and all activities that were essential to supporting the product list. • Arranged author travel and meeting logistics at McGraw-Hill offices around the United States, conferences, and University Focus Groups. • Compiled usage and sales data, lead user-testing, and conducted market research for digital projects.

• Organized and supervised rehearsals, promotion, and implementation of performances.• Installed and operated technical equipment for each show.• Created and took part in social media campaigns in order to ensure success of the entire season of shows.

• Provided administrative support to nine managers, balancing multiple projects simultaneously.• Reviewed and analyzed payrolls, reports, financial statements, and distributable information.• Performed general clerical duties including but not limited to: photocopying, faxing, data entry, and filing.• Monitored grantees to ensure they were in compliance with all federal and state mandates applicable to their awards. • Compiled minutes for Community Development Advisement Committee meetings.

• Worked as liaison between 100 student staff and 3 professional staff.• Scheduled weekly shifts of 80 student tour guides.• Lead a biweekly staff meeting consisting of 100 student staff and 3 professional staff.

• Conducted more than 200 tours to prospective students, alumni, parents, various school groups, and guests of the university.• Utilized Cvent registration systems to track and record guest information.• Managed daily operations by taking phone calls and responding to emails.• Attended University Events as an official representative of the University.

• Managed recruitment and selection, including active outreach, diverse prospective events, correspondence with over 300 applicants, and deliberation over 18-25 new members. • Programmed four months of weekly meetings to help new members orient, bond, and grow.• Volunteered on a weekly basis at rotating sites such as the LA Food Bank, the Downtown Women’s Center, 32nd Street School, etc.• Contributed to a weekly meeting with 11 other executive board members in order to plan activities and service opportunities for over 150 club members.

• Wrote bi-weekly blog posts detailing life as one of 3 USC students selected to study abroad at Trinity College Dublin for the semester.

• Guided 7 groups composed of 15 first year, transfer, and international students in order to prepare them for college.• Assumed the roll of academic advisor and assisted students with registering for classes.• Served as a point of contact throughout the school year for students to ease all aspects of their transitions into life at USC.

• Composed more than 50 press releases and original blog posts for Next Century Publishing clients.

Bachelor’S Degree, Creative Writing

Activities and Societies: USC Admission Center, USC Helenes, RSG (Residential Student Government), USC Orientation Programs, Sigma Tau.

Bachelor’S Degree, Narrative Studies