Maddy G- Vickers Email & Phone Number

I am currently pursuing a Certificate IV in Interior Decoration at Holmesglen, Chadstone, Melbourne. Developing skills in SketchUp, AUTOCAD and Adobe Photoshop including material boards, color schemes, and design influences. Previously graduating from Cranbourne East Secondary College in 2021, focusing on Literacy, Numeracy, Personal Development, and Work-Related Skills, with expected completion. My education also included hands-on experience with extensive experience in hospitality management, I have honed skills in overseeing daily operations, supervising staff and ensuring exceptional service quality. At L’Arte Central Café & Florist, I managed operations, resolved customer complaints, and handled inventory while maintaining accurate records and advising senior management. My role at L’A Porchetta reinforced my knowledge of hospitality standards, POS systems, and effective customer communication. Recognized for excellent time management, team collaboration, and problem-solving abilities, I am also proficient in Adobe Photoshop, InDesign, and fluent in English.

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  Hospitality Supervisor

  L'Arte Central Social Enterprise Cafe, Catering And Florist

  Jan 2022 - Present - Cranbourne, Victoria, Australia

  Managing operations throughout the day ensuring a high quality of service• Supervising staff during shift making sure jobs where prioritised & done correctly• Ordering supplies, securing we have enough stock whilst turning over product• Solving customer complaints in a smooth & respectful manner• Maintaining records on product, service, staff and customers• Advising senior management on current reports, customer feedback & staff complaints• Excellent time management… Show more Managing operations throughout the day ensuring a high quality of service• Supervising staff during shift making sure jobs where prioritised & done correctly• Ordering supplies, securing we have enough stock whilst turning over product• Solving customer complaints in a smooth & respectful manner• Maintaining records on product, service, staff and customers• Advising senior management on current reports, customer feedback & staff complaints• Excellent time management skills combined with working well under pressure Show less