Marilynn J Peterson-Corza Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

San Jose, California

- Works directly with the School District Administration to assist with district-wide projects to improve the overall experiences of students and the community - Works in-person and remotely to provide technical customer service to staff, parents, and students leading to better workflows, understanding of policies, and efficiency - Inputs and maintains school district-wide operational and budgetary data ensuring accuracy for administrators - Responsible for the real-time school website, providing timely updates to students, parents, and the community - Provide professional customer service to all visitors in person, over the phone, email, and social media/communication apps- Builds rapport with families, vendors, and employees- Communicates directly with vendors and organizations regarding questions, concerns, or technical assistance- Creates, maintains, and follows up student data using the District’s Student Information Systems- Daily record tracking using Google Sheets on a variety of information including yearly budget, attendance, inventory, staff absences, parent complaints, technology & and maintenance issues, etc…- Submits advanced technology and maintenance work orders to the district help desk- Creates requisitions for supplies, payments for services, registration/admission, etc…- Works directly with the School District Administration to assist with district-wide projects to improve the overall experiences of students and the community - Works in-person and remotely to provide technical customer service to staff, parents, and students leading to better workflows, understanding of policies, and efficiency - Inputs and maintains school district-wide operational and budgetary data ensuring accuracy for administrators - Responsible for the real-time school website, providing timely updates to students, parents, and the community Provide professional customer service to all visitors in person, over the phone, email, and social media/communication apps

San Jose, California

San Jose, California

Milpitas, California

• I was given a great opportunity to start a new adventure with the licensing company La Jolla Group to open the first O’Neill/Metal Mulisha Outlet in the South Bay. • I helped oversee the placing of all new fixtures in the store as well as assisting with the grand opening in April of 2014. • Along with training, all the new management and employee staff with the policy and procedures of the company and the marketing and advertising of the store. • Over the last two years I have helped with all operations in the store such as payroll, forecasting inbound volume and organize the team’s schedule to ensure that performance targets are met. • Without having LY numbers we based our sales on fixed daily, weekly and monthly goals. • Within the store I evaluate workflows, systems and drive efficiency improvements. Identify, investigate and share product issues in ways that are quantifiable and that can be acted upon. • Collect, analyze and present individual and team metrics to make recommendations for improvements. All employee yearly reviews were done and approved by me. • My main objective was to have been to have a full staff well trained and have them grown with the company. In just a little over two years I have achieved just that. Within the La Jolla Group I have helped promote three employees all to management positions.

Panorama City, California

Quickly went from Assistant Manager to getting promoted to Co Manager to Store Manager all within less than three years. Customer service, training and developing are massive passions of mine. My location was number 1 in mystery shopper surveys for region 2 in 2012 and when departing with Forever 21 the Panorama location was standing in 4th in the company in 2013.

Northridge, Ca

Sherman Oaks, Ca

Education record

Education record

Education record