Maddy Kilsby-Mcmurray Email & Phone Number

Southend-on-Sea, GB

London, England, United Kingdom

London, England, United Kingdom

• Analysed performance test results and worked with Developer and Component teams to improve performance across multiple streaming products
• Troubleshoot performance issues and make recommendations to improve performance
• Provided tools and testing support to component teams to benchmark and measure the performance of the components during the development life cycle
• Provided sign-off for production changes
• Analysed test data and prepared test result reports on component changes under test
• Created and implemented detailed performance test plans

• Developed a clear document control process, which improved sharing within the Batch Organics team, and reduced errors and missed orders by 40%.
• Responsible for database management and data cleansing, raising invoices, processing orders and working directly with vendors in regards to their account.
• Increased accuracy in audit records by 60%, allowing Batch Organics to achieve multiple certifications, including SALSA and BRC certification.
• Collaborated within a start-up environment to create a new Financial Assistant role, providing support for the Managing Director and Warehouse Manager, utilising experience from previous roles.
• Independently created processes for the sales and operations team, taking their reporting requirements and creating detailed reports to match.

Thurrock, England, United Kingdom

• Hook and a Book was a subscription box service that I began during a period of ill health.
• During my time running Hook and a Book, I gained invaluable social media marketing and online presence development skills.
• I successfully negotiated prices with multiple vendors in order to keep profit margins as high as possible.
• Working independently, I had 50 subscribers at my most successful, with the majority of customers subscribing for 6 months or more.

Grays, England, United Kingdom

• During this short placement, I initiated the redesign of the existing archival system, increasing the accuracy of customer record-keeping by 20%.
• Collaborated well with a tight-knit team, and provided support as needed.
• Fostered positive relationships with new and existing clients, creating a positive environment for all.

London, United Kingdom

• Co-ordinated a large team of contractors, ensuring that they were in the best position to reach their work goals. Maintaining morale amongst the team was vital, as it was a short, intense project, and I facilitated.
• Actively worked to reduce project expenditure, reducing costs to 20% less than budgeted.
• Created new contacts and relationships with suppliers in the local area. Whilst the project was running, I oversaw a budget of £300,000 of spending with local businesses, and arranged multiple, complicated deliveries.
• Collaborated closely with on-site and international team members, and ensured that everything that was needed for the project was provided for, including PPE, machinery and specialist tools.

London

• Responsible for the management of data integrity and sales team support for a pilot of a Salesforce CRM.
• Developed and presented detailed financial reports, including monthly forecasts, to communicate to members of multiple teams across the business.
• Successfully collaborated with team members across two sites, London and Slough, as well as co-ordinating communication with the off-site sales teams.
• Was an integral member in the integration of Kashflow into the IRIS Software company, as it had just been purchased by the company as I started. My role included documenting the historic processes that needed to be.

London, United Kingdom

• Co-ordinated a successful move from a serviced office into a self-managed office, including porting of internet and telephony service and designing new health and safety processes.
• Responsible for the day-to-day management of a bustling office, whilst also providing detailed support for the Managing Director of the London Office.
• Successfully planned and executed multiple office events, including travel to international events.

London, United Kingdom

• Started as a cleaner, and, through identifying skills that I could improve and coming up with a detailed set of goals, I worked my way up into multiple roles across three Regus sites (Brentwood, CityPoint and Poultry).
• Increased sales of meeting rooms at the Brentwood site by 30%. Whilst working as a Meeting Room Co-ordinator at CityPoint, I was responsible for hosting multiple large events that fully booked the site (26 meeting.
• Created and ran multiple on-site networking events, introducing multiple clients to each other and fostering an environment of growth and partnership across the sites.

Bsc (Honours) Computing & It, Computer Software Engineering, Current: Distinction

Activities and Societies: Lovelace Colloquium 2021 - Poster PresenterI am currently studying for my BSc (Honours) in Computing & IT and.

Education record