• Managed feature development and maintenance for the Workbench SecOps platform, enhancing SOC operational efficiency and optimizing alert display during migration to the OCSF data schema• Introduced the Rapid Triage feature, achieving a 15% reduction in time to first action and a 50% reduction in lead alert work time, even with a more than 2x increase in alert volume• Developed a forward-looking product roadmap with deep AI integration, including implementing an LLM for automated documentation and an ML model to auto-triage and auto-close alerts

• Managed the successful launch of SimpleHealth’s Wellness Shop, expanding the company’s product offerings and enhancing the customer experience• Delivered the project under tight timelines and resource constraints before being impacted by a 50% company-wide reduction in force

• Managed a user-facing mobile product at Pinata, with a focus on enhancing user engagement and retention• Implemented a series of product development best practices, including Scrum of Scrums, Product Requirements Documents (PRDs), and weighted prioritization using the Pugh matrix, to optimize roadmap and backlog management• Drove the adoption of these practices across teams, leading to more efficient development cycles and clearer alignment on product goals

• Integrated a 3rd party video/SMS telehealth solution from Twilio into Clover’s machine learning-powered Clover Assistant platform, addressing urgent needs during the onset of the global Covid-19 pandemic• Led a pilot program to distribute tablets with a custom-built, accessibility-first UI to Clover’s in-home care population, enhancing access to telehealth services for vulnerable patients• Successfully ensured that providers could continue delivering care remotely, contributing to improved patient outcomes during a critical time

• Led a complete rebranding initiative, including an identity refresh, new public website, and targeted messaging for renters, property managers, and investors, which enhanced market positioning• Refactored data architecture to resolve technical debt, enabling more scalable and efficient operations• Integrated AI-driven underwriting processes, reducing time to deal close by 80% and improving overall decision-making accuracy• Streamlined operations by integrating with top property management systems, resulting in a significant boost to operational efficiency

Managed design & development for clients including MetLife, TD Ameritrade, Rolex, and Dow Jones & Company

Managed design & development of iOS + Android builds of brand new SurveyMonkey Rewards app, from discovery to launch

• Led NYU School of Medicine’s first Agile Scrum team, modernizing the institution’s approach to product problem-solving and driving innovation across the board• Partnered with Apple to launch the first ResearchKit app that included Apple Watch integration and was the first to integrate with Epic’s EHR• Developed and launched a CRM app for Patient Experience staff, now utilized at the bedside in all NYU Hospital locations to enhance patient care• Delivered the flagship patient app, featuring an in-patient health information system that integrates data from Epic, Salesforce, and Skype, complemented by Bluetooth low-energy beacons for indoor wayfinding

Drove Product roadmap, supporting the Provider and Ad Sales verticals, respectively, while reducing SEM spend with a traffic driver platform for sponsored content

Worked on a range of high profile consumer-facing products e.g., Marc Jacobs, Rate My Professors, and was the lead on the Webby-nominated, responsive High Line redesign

Established & drove vision and roadmap for professional platform, launched responsive home page and progressively loading article template, migrated our email platform, and served as Product Owner for two iOS applications

VC backed and grown in a startup incubator, StarShooter was a pioneer in gamification of animated storytelling

Managed Product and Design teams for consumer health site, working with cross-functional teams to translate product requests into development-ready specifications

Managed build Rock the Bulb campaign, which won Silver Anvil award for community relations from Public Relations Society of America, for Washington State’s largest utility, Puget Sound Energy, overseeing design, database & API development, and deployment

Managed the re-launch of National Geographic online store and supervised team of 4 QA staff reviewing site architecture and 5,000+ SKUs

Oversaw project & account management for internal / external design and provided creative direction of award-winning Grafik.com redesign

Managed design, development, A/B testing, and QA for the largest social sharing platform with over 1B unique users monthly, and corporate site redesign in parallel

Started on, then promoted to manage, a team of Producers for consumer health site founded by AOL’s Steve Case, serving as hub of site production for Content, Marketing, and Development

Initiated and ran a training curriculum to provide 1:1 as well as group instruction in utilizing digital creative tools, at the 1st Apple Retail Store to open worldwide