Madelein Lombard Email and Phone Number

Registered at The Council For Debt Collectors - External Debt Collection.

• Registered at Council of Debt Collectors for BenWim Trust T/A Dagbreek Tracers.• External Debt collection for MFC (Motor Finance Corporation) and Nedbank.• Retrieve new cases from main client server (MFC Motor Finance Corporation) and Nedbank and update Excel spreadsheet: ect. Client information, Amount due, Area, Feedback list.• Calling customers to enquire about payments on a daily basis and follow up on outstanding monies.• Recons and feedback on a 7, 14 and 21 day basis.• Compile a final report on every file (customer) when the mandate expire after 30 days.• Giving feedback to Manager on a weekly basis, compiling Excel and Word reports regarding individual clients. • General administration.3.1 Dagbreek Tracers Debt Collector - Repossessions January 2012 – July 2013 Duties • Calling customer to enquire about payments on a daily basis and follow up on outstanding monies.• Repossessing vehicles from clients that are unable to assist in settling arrears amount.• Completing accurate inspections sheet of repossessed vehicles.• Completing accurate repossession legal documents.• Booking vehicle’s in at relevant bank depot’s in Johannesburg / Pretoria.• Scan and e-mail all relevant repossessed documents to head office.• General administration.

Senior Debtors Clerk March 2008 – December 2008After being a Debtors Clark for almost 2 years, I got promoted to Senior Debtors clerk. I learned to take responsibilities and learned to work under pressure. Duties• Compile reports on a weekly basis, in Excel. • Pastel Accounting• Run an age analysis on a weekly basis, and report to Financial Manager.• Follow up on overdue debtors on a daily basis.• Calculating and increasing / decreasing of credit limits• Signing of all orders that reached credit limit / accounts that are blocked.• Block/unblock accounts• Open Item matching• Update batches• Assist debtor’s clerk with relevant queries.Debtors Clerk May 2006 – February 2008Duties• Preserve a high standard of customer service at all times.• Assist dealer with queries.• Processing of data on a daily basis – Pastel 5.4 – credit notes, invoicing.• Follow up on queries on a daily basis, give feedback to dealers.• Send out statements on a monthly basis.• Follow up on payments to be received and report to management.• Follow up on overdue balances, on a daily basis.• Give feedback to Operation Manager regarding overdue balances.

• Preserve a high standard of customer service at all times.• Assist customers with queries.• Handled around 800 cash clients.• 7Day accounts, printing of statements, e-mailing/faxing.• Made sure all payment was received on time.• 14 Day accounts, printing of statements, e-mailing/faxing.• 30 Day accounts, printing of statements, e-mailing/faxing.• Follow up on overdue balances.• Daily report to Managing Director.• Bank recons, data processing• Receptionist • Printing of all customer invoices• CashierReason for looking for another job opportunity:Salary is not fulfilling my financial needs.