Madelein Smit Email & Phone Number

Cape Town, Western Cape, South Africa

Headhunting – identifying and approaching suitable candidates, thus increasing candidate pool.Conducting telephonic reference check and providing written feedback to clients.Presentation of candidates to employer

Western Cape, South Africa

Entry Level Online English Tutor.Connecting with students over teams/skype.Creating fun and comfortable lesson plans.

South Africa

• Invigilating online exams taken Globally by different companies and institutions.• Ensuring the candidates exams run smoothly.• Ensuring exam list gets updated daily.• Assigning of exams.• Work in shifts to make sure the 24-hour day of exams is covered.• Ensure that the candidates follow and adhere to the instructions on examination procedures/rules before, during and after the examination period.• Verify the attendance of the candidate.• Duties before the examination: Conduct pre-checks to ensure that the candidate's environment is all set to support a remotely invigilated exam (i.e., laptop/PC, webcam, and microphone) Check to ensure that candidates only use items that are permitted including devices that support online examinations (e.g., webcam, microphone, mobile device etc). identify that the person sitting for the exam is the correct person by checking the individual’s photographic ID (authenticating the candidate) Once the authentication process and environment check have been completed, the candidate is permitted to sit for his/her exam.• Duties During the examination: Ensure that all candidates remain online throughout the exam period. Ensure that all the video streams are on and working (Webcam, screensharing and mobile camera) Assist the candidate if they are unsure about where some of the tools is (built in notes, calculator, attachments etc.)

• Make sure employees is on time and do the job effectively.• Updating of exam sheets using Google sheets.• Sending emails regarding any incidents or updates.• Finding suitable candidates for open positions.• Assist in any duties and tasks given.• Recruiting new employees.• Doing interviews.

South Africa

● Answering of inbound technical calls● Assisting pharmacy owners with technical issues on their ProPharm pharmacy software.● Allocating calls to programmers if unable to assist and following up on outstanding calls daily.● Logging of all taken calls on Sharepoint with the date, time, and reason for the call.● Providing quotes to pharmacy owners on new hardware.● Logging of faults for technicians to go out.● Installing software remotely via AnyDesk or Teamviewer.● Assisting clients with Stock Takes.● Doing extractions of clients’ data for ICW.● Assisting pharmacies with emailing issues as well as internet issues.● Assisting pharmacy owners with updating their price and medical Aid updates.● Checking of Linux updates available for (SA V.9 & V.10) (Namibia V.9 & V.10) as well as LINKS updates.● Assisting clients with software updates (RxWin, PosWin & StockWin)● Keeping track of filling.● Assisting admin with any tasks needed help with.● Doing training with the fellow employees.