• Manage the day to day operation (both Signs & Shirts) • Reconcile daily and weekly targets and communicate them with the team• Work with internal and external stakeholders to ensure all expectations are met• Oversee all aspects of customer experience including first point of contact and ‘one call’ philosophy• Inventory procurement, control and reporting to maintain appropriate stock levels• Troubleshooting equipment failure and engage support when needed• Issue job estimates and invoices • Printing & embroidery on T-shirts & garments• Implement new production division for embroidery

• Oversee day to day operations of small retail clothing line. • Procurement of all necessary materials for production.• Manage (conceptualize) production of various textile products. • Liaise with customers and seek approval on final production requirements.• Ensure quality control of end product• Managing a small budget to purchase required materials for projects. • Generating sales through different platforms eg social media advertising.• Providing excellent customer service.

• Process new quotes, applications, endorsements, renewals, and rewrites, cancellations, in and out mail, and various other administrative supports • Prepare detailed records (policy documents, certificates, endorsements, policy schedules, invoices, etc) • Ascertain that all file documentation complies with underwriting and authority level standards, and passes all audits • Review and evaluate new and renewal applications to determine insurance risks and premiums. • Produce and reconcile weekly and monthly reports on new business and cancellations.

• Handling incoming calls and other communications• Process new quotes, applications, endorsements, renewals, and rewrites, cancellations, in and out mail, and various other administrative supports • Process claims and related queries • Prepare detailed records (policy documents, certificates, endorsements, policy schedules, invoices, etc) • Ascertain that all file documentation complies with underwriting and authority level standards, and passes all audits • Review and evaluate new and renewal applications to determine insurance risks and premiums. • Produce and reconcile weekly and monthly reports on new business, claims and cancellations.

• Handling incoming calls and other communications.• Managing filing system.• Recording information as needed.• Updating paperwork, maintaining documents and word processing.• Performing general office clerk & reception duties.• Creating, maintaining, and entering information into databases. (New applications, endorsements, renewals, cancelations etc.)• Process claims and related queries • Prepare detailed records (policy documents, certificates, endorsements, policy schedules, invoices, etc) • Ascertain that all file documentation complies with underwriting and authority level standards, and passes all audits • Review and evaluate new and renewal applications to determine insurance risks and premiums. • Produce and reconcile weekly and monthly reports on new business, claims and cancellations.