I’ve worked in technical publishing in many media, for many audiences, from microlearning to 800-page manuals, remote and on-site. In addition to standard technical and marketing writing, editing, proofreading, training, and publishing, I design smarter templates, automate software tasks, create checklists, and streamline processes to make it easier and faster to work, whether from a project management, supervisory, or front-line standpoint. As an instructional designer, I’ve used Bloom’s Taxonomy, ADDIE, and Kirkpatrick methods. I have expert knowledge of Chicago Manual of Style. I have experience in a variety of high tech industries, such as software (including SAAS), hardware, disaster recovery, storage, semiconductor, & telecommunication.