• Investigate and resolve employee complaints filed with federal agencies involving employment practices or working conditions, utilizing professional resources as necessary• Coordinate and research unemployment claims, attend and represent the company at appeals hearings as necessary• Provide advice to leaders, managers, consultants and employees on implementation of HR policies and procedures• Updated key human resource metrics, including turnover and terminations, using reporting tools on HRIS database.

• Assisted with meetings and presentations within the company• Answers the telephone relays messages and maintains equipment and supplies• Maintains quality service by following organization standards• Submits employee data reports by assembling, preparing, and analyzing data

• Supported instructor with test administration, curriculum development, and assignment grading• Tutored struggling students individually and in small groups to reinforce learning concepts• Assisted teachers with classroom management and document coordination to maintain a positive learning environment