As a Joe's Pub Performance Coordinator, I acted as the liaison between artists, box office, front of house staff, and pub managers to ensure prompt start times for performances. I processed patron ticket orders, managed artist guest lists, and helped troubleshoot all seating issues through the Tessitura database. At the end of the program, I had started over 30 shows in a timely manner, pleasing all artists, patrons, and co-workers.

While working as the Summer Intern for the Public Shakespeare Initiative, I planned and organized free Shakespeare education events for all ages in all 5 boroughs of New York City. I also utilized Concur Solutions to keep the monthly finances in order for the Public Shakespeare Initiative program director. In addition, I assisted in the distribution of over 200 free tickets to The Public Theater's Shakespeare in the Park for Brooklyn locals.

As an employee at Shelter 336, I developed the store's social media presence by creating and maintaining a Facebook account, generating about 150 likes and improving foot traffic within the community through word of mouth. I improved store process and boosted revenue by adapting the store to younger demographics, changing the store layout, inventory, and clothes on display. I also effectively gave fashion advice and sold clothing to approximately 70% of potential customers that entered the store, a large improvement over past employees.

I started at Stormcloud as a food runner and, throughout 4 years, worked my way up to becoming a bartender. In this position I trained 10-15 newer employees in both the day-to-day operations of the business and in good customer service practices, developing them as employees and gaining leadership experience. I developed extensive skills and knowledge of the brewing process, especially Belgian craft beer, and used that knowledge to educate and sell to customers. On top of that I effectively balanced responsibilities in stressful situations with demanding customers, including waiting on tables, educating customers on beer, and managing other employees.

As a teacher's assistant I created a lesson plan every week to lead class discussion and facilitate conversation in the section, with a class size of 60 students. I often resolved arguments and disputes on polarizing topics through conflict mediation, creating a safe environment where every student felt they could express their opinions. Along with these responsibilities, I also balanced the large commitments of grading many papers and answering student questions while maintaining a high GPA, participating in many student organizations, and volunteering in the community.

In this position I taught music theory to high school students and assisted them in preparing for their Spring concert, developing leadership capabilities and acting as a mentor. I shadowed the Choir Director to learn leadership techniques from an extremely successful teacher so that I could apply these techniques at my future jobs and in my daily life. I also took the initiative to create a new online file system for the Choir Director, scanning all of his documents and organizing them to allow easy access.